Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome people to do business with! Melissa and Jaime always treat me great and will never stop choosing them! Thanks for another great service guys! always treat me great and will never stop choosing them! Thanks for another great service guys! More
Everyone there was super nice. When I called though. The front desk lady who helped me was a little rude. And they are always rude when I call. It makes Me not want to call at all because they make me feel front desk lady who helped me was a little rude. And they are always rude when I call. It makes Me not want to call at all because they make me feel stupid. More
Sutton provided great service on my recent visit. My vehicle was ready when they said it would be ready. I was very satisfied with my experience with Sutton Ford! vehicle was ready when they said it would be ready. I was very satisfied with my experience with Sutton Ford! More
Promise Made, Promise Delivered On the way to work, my alternator belt happen to shred, but thankfully Sutton was only a few miles away when it happened. Obviously I was a drop-in an On the way to work, my alternator belt happen to shred, but thankfully Sutton was only a few miles away when it happened. Obviously I was a drop-in and I'm sure they had a full slate of scheduled maintenance appointments that day, but Erik made me feel like my car was the most important to him at that time. He promised to have his team take a quick look to assess the problem and then chart a plan -- less than 15 minutes later he explained what happened and outlined how long it would take to fix the problem (probably less than an hour). I was back on the road in 45 minutes ... while I don't hope to visit the service department often, I'll be sure to look for Erik on my next visit. More
Traveling through the area on business and needed an oil change. Called, then stopped in to the Ford Fast Lane. Expected to wait about 2 hours, but was in and out before the 2 hours had passed. Friendly ser change. Called, then stopped in to the Ford Fast Lane. Expected to wait about 2 hours, but was in and out before the 2 hours had passed. Friendly service technicians, accurate information, and exceeded expectations made this a pleasant experience. More
Work was done in a reasonable amount of time. So far tires seem great. Jillian is just great! She always keeps me informed, and she knows her stuff! I heard her explain issues to several customers whil tires seem great. Jillian is just great! She always keeps me informed, and she knows her stuff! I heard her explain issues to several customers while I was there. More
Dave is always great !!He always makes sure that Dave is always great !! He always makes sure that everything is working fine . Awesome service !! Never been dissatisfied at all and they always ans Dave is always great !! He always makes sure that everything is working fine . Awesome service !! Never been dissatisfied at all and they always answer my questions . More
I am appreciative and thankful for everything Anita and Sutton Ford has done in making my car purchase a great experience. I have no complaints! Sutton Ford has done in making my car purchase a great experience. I have no complaints! More
Everything and everyone was great. They accommodated an oil change when I was only scheduled for the auto butler. I love the convenience of the shuttle to drop me off and pick me up. I appreciate the ser oil change when I was only scheduled for the auto butler. I love the convenience of the shuttle to drop me off and pick me up. I appreciate the service and hospitality! Thank you! More
Review of service I am very happy I received a flayer for Sutton Ford. They were able to provide an automobile for me. Great service Thank you all! I am very happy I received a flayer for Sutton Ford. They were able to provide an automobile for me. Great service Thank you all! More



