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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
December 18, 2019
Auto butler Always good, friendly service. Everyone there is helpful and willing to assist you. They genuinely care and you can see that. Thanks for the good serv Always good, friendly service. Everyone there is helpful and willing to assist you. They genuinely care and you can see that. Thanks for the good service More
by FTMM43
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Chatman Farland
December 18, 2019
Service Great service Dave was great in explaining the problem I had with my car He did a great job. I was very impressed and satisfied. Great service Dave was great in explaining the problem I had with my car He did a great job. I was very impressed and satisfied. More
by revstew9
Employees Worked With
Dave Pleckham
December 18, 2019
Oil change & auto butlet Didn’t receive my check-up list, I was a little disappointed. It is the first time ever since I’ve had my car, other than that top notch like usual wh Didn’t receive my check-up list, I was a little disappointed. It is the first time ever since I’ve had my car, other than that top notch like usual what I expect. More
by mimmsmoncure
Employees Worked With
December 16, 2019
Great service, and my vehicle was ready much sooner than originally anticipated. Keep up the great work. I anticipate receiving the same great service nex service, and my vehicle was ready much sooner than originally anticipated. Keep up the great work. I anticipate receiving the same great service next time. Thanks again. More
by trollo63
Employees Worked With
December 16, 2019
Satisfactory I was satisfied with the interaction and courtesy of the employees. They was concerned about my issue and did not hesitate to help Thank you I was satisfied with the interaction and courtesy of the employees. They was concerned about my issue and did not hesitate to help Thank you More
by bettymahan_1948
Employees Worked With
Eric Eric
December 16, 2019
Some things aren't working. After I left the dealership,I doubled to get my phone....as I parked to go inside,I noticed my passenger side headlight was out and they checked it of After I left the dealership,I doubled to get my phone....as I parked to go inside,I noticed my passenger side headlight was out and they checked it off as working. More
by kbs64687
Employees Worked With
I don't know their name.
December 16, 2019
Sales Department Selection of vehicle was easy they have a lot of inventory on lot, got me in and out of finance fast, managers and staff were frindly Selection of vehicle was easy they have a lot of inventory on lot, got me in and out of finance fast, managers and staff were frindly More
by GT Speed
Employees Worked With
LaToyta McDonald, Michael Anthony
December 16, 2019
Test drive to sold Went to check out the Ecosport model. Took a test drive and it exceeded my expectations. Traded in my old ride. Process was very efficient. Friendly a Went to check out the Ecosport model. Took a test drive and it exceeded my expectations. Traded in my old ride. Process was very efficient. Friendly and courteous staff. More
by rograin919
Employees Worked With
LaToyta McDonald
December 13, 2019
Fast service Originally I was informed that my service may take 3 -4 hours. Since I had to wait for my vehicle, I was pleasantly surprised that it was done in a li Originally I was informed that my service may take 3 -4 hours. Since I had to wait for my vehicle, I was pleasantly surprised that it was done in a little over 2 hours; and done correctly. More
by David Aken
Employees Worked With
Eric Eric
December 13, 2019
Auto butler Knew my name as soon as I walked in the door. Very professional and a Pleasant person. She always welcome you with a big smile. Knew my name as soon as I walked in the door. Very professional and a Pleasant person. She always welcome you with a big smile. More
by untangler1
Employees Worked With
