Sutton Ford

Service for Explorer/New Lease While getting my Explorer service, we had to turn-in the Edge that was at the end of term of lease. Lester Parker was the person that we had the pleas While getting my Explorer service, we had to turn-in the Edge that was at the end of term of lease. Lester Parker was the person that we had the pleasure of working with and I must that it was a PLEASURE to work with him. We were going to lease another Edge , but in working with Mr. Parker, we were able to leave with a MKC for the same price that we had been paying for the Edge. Job well done. More

Great Customer Service Car in for Recall, service manager Erik was very friendly, prompt and took good care getting me in and out in order to catch the Metra. They dropped Car in for Recall, service manager Erik was very friendly, prompt and took good care getting me in and out in order to catch the Metra. They dropped me off in the morning and picked me up after work. Both drivers were polite. More

Well informed and patient sales representative My sales representative respected and understood that I was not in a hurry, that meant more to me than the amount of money I saved on my purchase and My sales representative respected and understood that I was not in a hurry, that meant more to me than the amount of money I saved on my purchase and I saved "A LOT OF MONEY" on my purchase. Thank you Mrs. Walker More

Quick, reliable service! I e mail Melissa in service with the VIN and issue on the police SUV. The repairs where made and vehicle was ready in one day. I e mail Melissa in service with the VIN and issue on the police SUV. The repairs where made and vehicle was ready in one day. More

My salesperson, Tiffany Walker was awesome. She really worked with me and your management team to help me purchase a vehicle at a price and payments that I could afford. I am always treated ver She really worked with me and your management team to help me purchase a vehicle at a price and payments that I could afford. I am always treated very well at Sutton Ford. I had my prior vehicle serviced at Sutton. Even though I didn't purchase my prior vehicle at Sutton, I always received the best care and service. More

Second vehicle we’ve purchased from Chris! I bought a certified Explorer and within a week something electrical was going on. I brought it in and they had to rewire everything. I was glad to se I bought a certified Explorer and within a week something electrical was going on. I brought it in and they had to rewire everything. I was glad to see it was no charge to me. The receptionist in the service area kept in touch via text which was a great feature. More

Great Everyone one was great and knowledgeable. Helped me with my trade in and new Ford F-150. I will be recommending Sutton Ford to my family and friends. Everyone one was great and knowledgeable. Helped me with my trade in and new Ford F-150. I will be recommending Sutton Ford to my family and friends. More

Great Sales and Service Sutton Ford has both great sales and service. We have a 15 year old van that we get serviced there on a regular basis. Melissa is our service rep an Sutton Ford has both great sales and service. We have a 15 year old van that we get serviced there on a regular basis. Melissa is our service rep and she is terrific in helping to keep our costs down. When we decided to buy keep the van and buy another Ford vehicle, she recommended we speak with Chatman in sales who helped us get a great deal within our budget on a new SUV, Great job Sutton Ford! More

Excellent service Anita Sutton is someone whom I have worked well with in the past. She is an awesome person to work with. I will always come back to her as long as I Anita Sutton is someone whom I have worked well with in the past. She is an awesome person to work with. I will always come back to her as long as I continue to purchase Ford/Lincoln products. More

Oil Change The wait was a little long but not bad. Though they called back to the guys who wash cars 5 times to come and get my car to wash and they never respo The wait was a little long but not bad. Though they called back to the guys who wash cars 5 times to come and get my car to wash and they never responded, but I understand it was after 4 pm and manager leaves at 4 p.m. so they staff does not always respond. More