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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

May 23, 2023

Quick and efficient service. Will most likely come back to this location when it’s time for more service. More

by mmines1185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 22, 2023

They told me they fixed my car but didn’t and I had to bring it back less than a week after More

by Lredmond0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Lester knows just what I need and always takes care of everything. I’ve been dealing with him for years and he’s always great. More

by fmwind55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

The service was great the condition of the waiting room was poor the seats were torn and magazine in bad condition More

by THGPN
Recommend Dealer
Yes
May 19, 2023

She took the stress out of wearing about the car she let me know step-by-step what was going on with it More

by CLEONARD.LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Satisfied with service after a year of waiting they came to the house to installed drivers side airbag. More

by SAMSVTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Eric
May 19, 2023 -

Sutton Ford responded

We apologize for the delay. We are glad you're satisfied

May 19, 2023

Run and keep running away unprofessional leadership i and combined family have purchased 12 vehicles in the past . Manager Arnell(?) rude incompetent and would not provide number or email to higher authority More

by Marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armell and Omar
Jun 07, 2023 -

Sutton Ford responded

I believe we resolved this issue. We apologize for the inconvenience and miscommunication

Jun 07, 2023 -

Marie responded

I believe that the manager who attempted to intervene was professional and knowledgeable. There was no miscommunication the staff that represented Sutton Ford in the beginning of the communication process Arnell Ronell whatever and the salesman Omar …. A Joke. Sutton Ford has went into the gutter and all the hard work service to minorities, diligence , professionalism to surrounding communities is GONE.

May 18, 2023

The Sutton Ford team knew exactly what I needed, and was proactive in fixing the problem in a timely, professional manner. More

by koreyl30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 18, 2023

Sutton Ford does a great job of staying focused on my issues. They are very active at staying in the loop. More

by will2shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Extremely helpful. Made sure I had a loner vehicle for the time being for my truck to get fixed. And truck is driving with no more problems. Very satisfied More

by kburg071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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