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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
November 01, 2022
Eric was very helpful and professional. He made sure I was place into a vehicle and helped me every step of the way. I’ll highly recommend Sutton Ford. He made sure I was place into a vehicle and helped me every step of the way. I’ll highly recommend Sutton Ford. More
by dominiquebanks1007
Verified CustomerEmployees Worked With
October 31, 2022
Everyone was courteous and nice. Received my services in a timely manner. . Services are too expensive and coupons should be offered there at the facility Received my services in a timely manner. . Services are too expensive and coupons should be offered there at the facility More
by FITNESS2YOU
Employees Worked With
October 31, 2022
Always courteous and friendly. Clean waiting room and bathroom. Even though it's first come first serve, it's never a too long of wait. Great job everytime, I don't take my car an Clean waiting room and bathroom. Even though it's first come first serve, it's never a too long of wait. Great job everytime, I don't take my car anywhere else. More
by donna5658
Employees Worked With
Eric Eric
October 31, 2022
Received the autobutler paint protection plan and brought my car in for service a couple of days ago. The day after, I have noticed some minimal paint chipping on my car. I understand that paint chipping wil my car in for service a couple of days ago. The day after, I have noticed some minimal paint chipping on my car. I understand that paint chipping will occur overtime, but I don’t appreciate that I just received a service to get the paint protected and this happened, leading me to believe the application of such service was done incorrectly. The staff also cleaned my car and there is a bunch of wax/grease on the inside of my leather interior that I haven’t been able to clean. Very dissatisfied. More
by ddougherty32194
Employees Worked With
Cree Lyons
October 31, 2022
My experience at this dealership is always good! You are always treated as a valued customer! You are always treated as a valued customer! More
by kaybabies
Employees Worked With
October 29, 2022
Typical fashion they tried to throw unwanted or needed add ons. Finance took forever. The car was definitely owned by a smoker even though they said it wasn't. Things also aren't working like the tailgate add ons. Finance took forever. The car was definitely owned by a smoker even though they said it wasn't. Things also aren't working like the tailgate release even though it's supposed to be a cpo. Avoid. More
by D. S.
Employees Worked With
Brittani Ashley Culpepper
