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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,617 reviews

November 22, 2022

My visit at Sutton Ford dealership was a great visit, just went for oil change, but they were informed of two recalls and they completed them at that visit for me. More

by Jsjesmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great job Jason and my mechanic
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Nov 23, 2022 -

Sutton Ford responded

Hi, we appreciate your feedback! Thanks for your business! Take care!

November 22, 2022

Anita was very attentive to my concerns and needs. She is very efficient. I would recommend Sutton Ford to friends and family. More

by cummings.yolanda.r.yc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Sutton
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Nov 23, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 22, 2022

Service was great. I had a nice clean car upon pickup. That was a nice surprise. More

by mkrussotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not aure
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Nov 23, 2022 -

Sutton Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

November 22, 2022

No complaints. The staff was very nice and helpful with looking for the vehicle that I wanted. More

by butler.devin93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Topps 5 stars
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Nov 23, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

November 22, 2022

Brought my car in to get an oil change, received a phone call stating that the technician could not open the hood and they would need to replace a part in order for him to get in there. I’d never had any pr More

by Dalvinb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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November 22, 2022

Brought the truck in for an Auto Butler appointment the night before.. Received a phone call early in the AM the next day it was complete. Picked it up after work and the truck looked showroom clean! More

by Chris McCann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Nov 23, 2022 -

Sutton Ford responded

Hi Chris, we appreciate your feedback! Thanks for your business! Take care!

November 21, 2022

The warm friendly service you receive is outstanding and everyone is so loving they know by name and your always greeted with a smile More

by Free-badhabits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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Nov 23, 2022 -

Sutton Ford responded

Thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 21, 2022

Glad they were able to take me in. Went to another Ford Dealership and they were horrible. The wait was usual as to be expected I didnt mind. They were even able to take care of a reca More

by taschalewis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
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Nov 23, 2022 -

Sutton Ford responded

Taschalewis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 19, 2022

From the very first text message to the handling of the keys. My experience with Sutton Ford was phenomenal. Thank you all for helping me find a car for my daughter after a such traumatic car accident she More

by brownlc2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Greg Logan
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Nov 22, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2022

Fast and great service provided. All my questions were answered with details and information I could understand. More

by crystal.morales123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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Nov 21, 2022 -

Sutton Ford responded

Hi Crystal, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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