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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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March 10, 2022
Jaime called to confirm what they were going to do. He was also able to finish it earlier than requested. He was also able to finish it earlier than requested. More
by JUDYHIBBARD
Verified CustomerEmployees Worked With
March 10, 2022
Melissa was very kind and help full. She listened to all my issues and wrote them for the tech to see. She listened to all my issues and wrote them for the tech to see. More
by ann.dreixler
March 09, 2022
Everything went like clockwork from drop off to pickup. A timely courtesy ride back home was provided and prompt notification when the truck was ready. The first person I talked to when I made the appointm A timely courtesy ride back home was provided and prompt notification when the truck was ready. The first person I talked to when I made the appointment gave me some incorrect information, but when I called back to change the time, the representative I talked to this time gave me corrected information. For some reason the email confirmation for the appointment didn’t come through on two tries. More
by Bill
Employees Worked With
Cree Lyons, Eric Eric
March 09, 2022
Appointment made, done, pick up good time. Had to remind of applying points dollars to total bill. Also, Not aware of BOTH services as one for $. Had to remind of applying points dollars to total bill. Also, Not aware of BOTH services as one for $. More
by 203mhawkins
Employees Worked With
Cree Lyons
March 08, 2022
Good,excellent, fair,concern, considering, polite, friendly, timely, smile, cheerful, happy, great, great deal, discounts friendly, timely, smile, cheerful, happy, great, great deal, discounts More
by tinishjackson
March 08, 2022
I was very disappointed that it took 1 month to figure out what was going on with my truck and repair it and I had to insist on them letting me have a loaner after having paid out of pocket for 5 days ren out what was going on with my truck and repair it and I had to insist on them letting me have a loaner after having paid out of pocket for 5 days rental car. I had to take it back because the lower cover had fallen down. More
by Mrs Pearl Best
March 08, 2022
Excellent service, Professional experience. Wonderful climate and culture in the building. You can see the team effort. Wonderful climate and culture in the building. You can see the team effort. More
by hutsonqueen
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
March 08, 2022
I have always had a great experience with Sutton ford. My salesperson and costumer service team are great. My salesperson and costumer service team are great. More
by george.caver
March 07, 2022
I’ve had my car detailed the butler service is a horrible service to get your car detailed there were still dirt in the cupholders around the floor baseboards and it just was not a thorough service service to get your car detailed there were still dirt in the cupholders around the floor baseboards and it just was not a thorough service More
by marcusjbowman
Employees Worked With
I do not know who did the service on the car
March 07, 2022
The people where very knowledgeable about my problem and they fix right first time and they were very polite they fix right first time and they were very polite More
by d173golf
Employees Worked With
