Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
The staff is always courteous and professional. Time to completion estimates are generally accurate. Always a pleasant experience. Time to completion estimates are generally accurate. Always a pleasant experience. More
Every time I bring my vehicle in for service they can never find anything wrong but when I go to my local independent shop he takes car of the problem. I will not be using Sutton anymore. never find anything wrong but when I go to my local independent shop he takes car of the problem. I will not be using Sutton anymore. More
I got an oil change and asked if you would make sure to top off my fluids which comes with the service and it was not done at all even though they said they did. top off my fluids which comes with the service and it was not done at all even though they said they did. More
Very friendly and efficient. Did an excellent job and did it quickly. Very helpful as well Did an excellent job and did it quickly. Very helpful as well More
It’s always a pleasure to bring my car to Sutton Ford even though it’s out of my way. I go there because of the excellence service and the pleasant caring employees. I’m always able to get an appointment even though it’s out of my way. I go there because of the excellence service and the pleasant caring employees. I’m always able to get an appointment when needed and they get my car ready in a timely manner. And my car is always nice and clean when returned to me and the cost is very reasonable. More
This is the 2nd one I’ve filled out for this service call and if you don’t like this one don’t send another. Making the appointment I would give 1 star only because u don’t have zero stars. After being told and if you don’t like this one don’t send another. Making the appointment I would give 1 star only because u don’t have zero stars. After being told twice I could not have my oil changed and tires rotated along with my Auto-Butler I bring it in for the auto butler and they service people (5 stars) ask if there is anything else I would like done. I told them I wanted my oil changed and my tires rotated but I was told that they can’t do it at the same time. They told me it was a mistake that it could be done so they took care of it. I’m glad they did cause there was no way I was coming back for an oil change. I’m approximately 25 miles away and I literally pass Curry Ford dealership on my way to yours. More
Never coming back here ever again, wouldn't drive me to my home so I had to be dropped at my parents house. Charging me 5 dollars a gallon for fuel when it's 4 bucks. Are you xxxxing kidding me? Ontop of t my home so I had to be dropped at my parents house. Charging me 5 dollars a gallon for fuel when it's 4 bucks. Are you xxxxing kidding me? Ontop of that I was given to someone else when I specifically asked to be schedule to one of Melissa's guys. But the lady on the phone kept ignoring me. More