Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Glad to do business with them, they have great service and service reps I could count on to fix my car. and service reps I could count on to fix my car. More
The service is great. I purchased my last 4 cars from Sutton . The service is always helpful from beginning to end. I loved the rides to and from work when I was working I purchased my last 4 cars from Sutton . The service is always helpful from beginning to end. I loved the rides to and from work when I was working More
Everyone that works there is very friendly. I have no problems getting appointments for services for my car. I also get a detailed list of what needs to be done to my car, the approximate c I have no problems getting appointments for services for my car. I also get a detailed list of what needs to be done to my car, the approximate cost of the services and time frame on when my car will be ready for pickup. More
Excellent customer service skills and very courteous. They answered all my questions. I will continue going to Sutton Ford. They answered all my questions. I will continue going to Sutton Ford. More
The place that I get my oil changed is great. I do try and get there early so that I don't have to wait. Doors are opened on time and sometimes even a few minutes early. Everyone in The Work I do try and get there early so that I don't have to wait. Doors are opened on time and sometimes even a few minutes early. Everyone in The Works is friendly and helpful. If your car needs something additional they tell you about what needs done and why thereby giving you the choice. Service is quick making it a good experience. I always take my car to Quick Libe for my oil changes. Can't say enough good about that department. Thanks. More
Knowledgeable professional excellent and genuine customer service. The dealership is clean and what they don't know they will find out!! service. The dealership is clean and what they don't know they will find out!! More
Jillian and Jessica in quick lane are awesome as usual they really make the customers feel special not just me but other customers also the service side it almost there I don’t like the idea they will hav they really make the customers feel special not just me but other customers also the service side it almost there I don’t like the idea they will have you call a certain number to schedule an appointment when they are right there and can do it because calling that number you’ll be lucky is someone answered the cashiers are very pleasant also. Haven’t had too much dealing with salesperson only once to renew warranty and that was with Mr. Parker and he explain things so I know what I was purchasing. More
The staff were very helpful but the wait time is excessive and unbearable. I saw another customer who was an older gentleman, told to sit down because he was inquiring about his vehicle too much. Th excessive and unbearable. I saw another customer who was an older gentleman, told to sit down because he was inquiring about his vehicle too much. The staff person was inpatient, rude and his response was unacceptable. More
I have an exhaust leak. The service center claimed I did not. The gas is felt and not smelled. The service center claimed they could not detect it. When the car is idling, The service center claimed I did not. The gas is felt and not smelled. The service center claimed they could not detect it. When the car is idling, the smell is making me sick. More