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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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February 13, 2022

Matt is wonderful, respectful, caring and kind,most importantly he always keep his word. Wonderful More

by pennygreen30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
February 13, 2022

The Quick Lane service was prompt and efficient. I was very satisfied with the service experience. More

by raymondfunderburk06@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
February 13, 2022

The staff was very helpful, understanding, and easy to get a hold of. They handled my situation with care and kindness. More

by Emilyinman1049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Sutton ford service center is the best and only place I trust my vehicle to. Melissa is extremely friendly and takes care of your vehicle like it’s her own. Great people to do business with. More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Eric, who works in service and processed my order was friendly, professional and patient in explaining what service the vehicle needed and after care. He was expeditious in following up on the progress a More

by kjsdet05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
February 12, 2022

I like going to Sutton Ford. I feel that I can trust the Representatives. They truly look out for the best interests of the customer. They are professional and courteous. The Mechanic also provide qualit More

by Mamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Good service friendly customer service representative. The work is done professionally.. Nice pick up and drop service More

by loanreha@att
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
February 11, 2022

Once again I received great service in good time wasn’t a long wait I was please More

by SHANNONACY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

They provide great service once you get your vehicle in. The service writer who took my call must have been new. He could not answer the simplest of questions and seemed like he was ignoring what I was sayi More

by P.M.NELSON685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know.
February 11, 2022

Jillian is outstanding happy every time she's at work and she takes my car she's excellent at her job More

by cdavisjr6501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Anita Sutton, Eric Eric
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