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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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February 05, 2022

Went in to get et the Works package. Jillian is awesome, ang got me and out rather quickly. Very appreciative of the job Jillian does. More

by ecamer96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

Prompt courteous services. Work done right at a fair price. What more can you ask for. More

by Negligence R U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

The customer service was fantastic, the service team explained everything that was going on with my vehicle patiently, and with care. The waiting room was clean & comfortable. I will be coming back. More

by Koreyl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, Randy Mohrbach, Cree Lyons, Eric Eric
February 04, 2022

The atmosphere is always pleasant. Jillian and Jessica's customer service skills are awesome. It helps take a little pain away from the pain of the cost of services. More

by jantjack662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Extremely competent service organization which provides excellent servicing of my vehicles and very empathetic and professional customer service. I have had my vehicles serviced there for over 15 years and More

by ttapley240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

It took a while to get through to someone to speak to, but the people that I spoke to once I got through were polite, knowledgeable, and efficient! More

by samsinc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
February 04, 2022

The service you provided was great and thank you Sutton Ford.keep doing a great job and you will have my business for as long as I have a Ford product. More

by JSTALLINGS226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

The service was great. Everyone was kind and helpful. I was very pleased. The service was fast and well done. More

by John_Beven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
February 02, 2022

The service is always great and I felt like they over exceeded my expectations this time More

by TNECE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

Very pleasant staff. I came in with a budget for an unexpected repair and Jessica was very helpful in keeping with my budget and making sure my vehicle was safe for the road again. More

by mscourtjester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
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