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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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January 16, 2022
Every time I take my car in for maintenance at Sutton Ford, I'm pleased with the customer service and with the care of my car. Ford, I'm pleased with the customer service and with the care of my car. More
by Monica
Verified CustomerEmployees Worked With
January 16, 2022
Car still not fixed they told me to bring back when I could I will. could I will. More
by Aheart5658
January 15, 2022
Great team! They worked really hard to get me back my truck in time for traveling the following week. truck in time for traveling the following week. More
by c.marks
Employees Worked With
January 14, 2022
Half baked workmanship. They were more concerned about sending me text updates to where my vehicle was in the line as opposed to doing a good job sending me text updates to where my vehicle was in the line as opposed to doing a good job More
by james
Employees Worked With
Unknown , Eric Eric
January 13, 2022
I attempted for in earlier December to schedule oil change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks aft change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks after I finally got a hold of someone. After the work was complete, I went to pick up the car but the battery was dead with no one there to help me. I had to return the following day to drop off the keys again to diagnose the problem. Batter was dead but I just paid for it just to be done with the dealership. I got home and I only had 1 wiper blade. Just like the battery, I don't want to deal with the dealership and will replace the lost wiper blade. Plan and simple, I will drive to a better dealership for all my future needs. More
by Abc123
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
January 13, 2022
Always great service when I come in to have my truck serviced. knowledgeable and helpful staff. serviced. knowledgeable and helpful staff. More
by mauricecoley
January 12, 2022
Attitude good updated often good techs nice environment friendly people convenient location … Melissa always smiling friendly people convenient location … Melissa always smiling More
by melebran
Employees Worked With
