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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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December 19, 2021

Service was very good, and would recommend it too. Will be coming back for more service appointment s on my other Ford vehicles. More

by Stang5.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2021

Prompt and pleasant service. I was impressed with the “fast track”. I needed two key fobs immediately and had them within two hours. Other dealerships could not accommodate. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure? Samantha?
December 17, 2021

I dealt with Eric and he was very helpful and courteous. I will definitely return there for my vehicle needs. More

by MDIAZ102681
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Eric
December 17, 2021

Very good and professional service. All service was timely and all work was explained very well. More

by rancec21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
December 17, 2021

Great communication, rescheduled and received well. Couple of parts that needed to be ordered which prolonged the time away from my vehicle but that’s just the nature of auto service and repair. More

by mnetznik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
December 17, 2021

The service was great. I would bring any of my vehicles in for service if needed. More

by bowl839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Great service and very knowledgeable people everything done on time and keeping me informed very satisfied More

by mikea42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

The dealer was able to get my vehicle in quickly. They addressed 3 open recalls & communicated with me throughout the repair process. I got my vehicle back in a very reasonable amount of time. More

by Kenii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
December 16, 2021

Service was excellent as always. The wait time could be a little shorter but this shop is always busy More

by copp156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

The process was quick and easy solved my issue with my truck thanks again i More

by SYNTHIA.BARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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