Sutton Ford - Service Center

The young lady that worked with me was do respectful and helpful.she had them really check my car out. She then, contacted me with issues that were found and were covered u Der my warranty. She went above w helpful.she had them really check my car out. She then, contacted me with issues that were found and were covered u Der my warranty. She went above want I sort to make sure everything was takened card of during my visit. More

Poor communication. Took car in the morning for oil change and two leaking tires at 8:30 am. Was told there were three jobs ahead of mine. So I left the vehicle there an Took car in the morning for oil change and two leaking tires at 8:30 am. Was told there were three jobs ahead of mine. So I left the vehicle there and got a ride home. Did not hear anything from them at all throughout the day. So I kept trying to get ahold of someone on the phone a few times with no luck. I finally got ahold of the cashier and she said they did not have the paperwork so it must still be getting worked on and try calling back after 8am when they open.so I was left with no car for Friday and Friday night. Had I gotten a call saying they were still working on it until tomorrow I could have at least arrange Ed other transportation. More

GREAT communication & service. Unhappy with the greasy floor mat after the service. Other than that, I couldn’t have been happier. Unhappy with the greasy floor mat after the service. Other than that, I couldn’t have been happier. More

You folks are GREAT! What more can I say? It has been great and quick. What more can I say? It has been great and quick. More

I rink Sutton still need to improve the quality of the customer service . Not all associates are kind. customer service . Not all associates are kind. More

Great costumer service. ..greeted right away and the check in process was simple. Car was done when I needed it to be done and I was able to check out with ease ..greeted right away and the check in process was simple. Car was done when I needed it to be done and I was able to check out with ease More

Jason was my quick lane service provider. He was very courteous and professional. I waited on my vehicle and it was done at the time he estimated. He was very courteous and professional. I waited on my vehicle and it was done at the time he estimated. More

The rating is great in and out good work great people and I will pass it on I will pass it on More

It’s was good I will definitely recommend it to any of my friends, family friends, family More

Jillian is always professional and she hasn't never change since moving over to service. Now, the Technician that do the work, it is always a hit or miss when working on my cars. change since moving over to service. Now, the Technician that do the work, it is always a hit or miss when working on my cars. More