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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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September 24, 2021

They got my car in fast and the service was Excellent. They service writer and Technician. Gave me great information on my Vehicle. With a smile. More

by cdeans708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
September 24, 2021

Phone call about what was needed to repair my car and time it too to get my car back More

by Lonnie Davis
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

People are friendly service was great and answered all questions in a friendly manner. Thank you More

by larsand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Very satisfied - curbside pick up most appreciated as I am high risk for covid and disabled More

by skp7700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
September 23, 2021

Very fast service this time .. in and out for an oil change in under one hour More

by dlmironas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

One of the best and friendliest Ford dealers in the area, who cares Ford’s customers. More

by Dyb3611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Quick, efficient service. I went to the walk in oil change center. I was greeted well and the work was done well. More

by robertnewhalfen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
September 22, 2021

The service was “top-notch”. I would recommend this place to all my friends the people were friendly,knowledgeable and helpful More

by vanya.bankhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

I like the professionalism and they show that they concern great job and congratulations thanks More

by Crain-kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
September 22, 2021

Car was attended twice and refused to fix trans. Couldn't find issue. Same problem today! More

by keithwash898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
Sep 29, 2021 -

Sutton Ford responded

We apologize for the inconvenience. If we cannot duplicate the concern then we cannot fix it. We can try to keep it longer so that it'll happen.

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