Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Can't say enough about Melissa and Jamie. Car was in for recall notices and other work. They picked up the ball from a previous employee who had no skills. Once they got involved it was smooth sailing. they recall notices and other work. They picked up the ball from a previous employee who had no skills. Once they got involved it was smooth sailing. they keep in contact with me every step of the way from diagnosis, to working with the insurance company. Thanks again Jamie and Melissa! More
Staff is caring and great and special concern and help from Jillian was appreciated she also kept in touch and guided me on service time with very good detailed updates from Jillian was appreciated she also kept in touch and guided me on service time with very good detailed updates More
Friendly intro from the start, fast service and appreciated the drop off / pick up service while my car was being serviced. Thank you for you evening appointments too. appreciated the drop off / pick up service while my car was being serviced. Thank you for you evening appointments too. More
We have been coming to Sutton ford for many years we are very happy with the service we get they always answer our questions we have no need to go any place else so thank you !!!!! very happy with the service we get they always answer our questions we have no need to go any place else so thank you !!!!! More
Every time I come I receive excellent customer service, from professional direct communications to knowledgeable smiling faces floating around it's always a good experience. How much is peace of mind to yo from professional direct communications to knowledgeable smiling faces floating around it's always a good experience. How much is peace of mind to you? For me it's everything and I know with Sutton ford I will always have it. More
Excellent service from my service advisor and the mechanics. I received a ride home while my car was been repaired and was picked up promptly once my car repair was finished. The driver was very curt mechanics. I received a ride home while my car was been repaired and was picked up promptly once my car repair was finished. The driver was very curtious and professional. The service team was professional and got the job done right. More
this service is always outstanding awesome fabulous, yes no service department like the one Sutton Ford. The people I carry and very helpful all of the time. They are patient I will help you out with any qu no service department like the one Sutton Ford. The people I carry and very helpful all of the time. They are patient I will help you out with any questions that is asked More
Service was quick and they kept me informed. I dropped my car off the night before and it was ready the next day. Thank you quick lanes! car off the night before and it was ready the next day. Thank you quick lanes! More
They are always friendly , professional and make sure you get the service you need or want . Keep you informed on the progress as your vehicle as it is being serviced. get the service you need or want . Keep you informed on the progress as your vehicle as it is being serviced. More
Terrible service dept. told me my engine was locked up on 2018. Said it was not covered under warranty or extended warranty even tho cause is unknown. I had it towed somewhere else and it started. So the eng 2018. Said it was not covered under warranty or extended warranty even tho cause is unknown. I had it towed somewhere else and it started. So the engine was not locked up. Will never step foot in there again! More