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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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August 18, 2021

Professional and excellent customer service. The consistent communication regarding g the status of my service completion is much appreciated and is a valued serviced. Very pleased. More

by jonesshakeila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
August 18, 2021

My go-to dealership. Love the service...love the courtesy...love the "you are part of the family" environment. Definitely 5-star team and facility More

by SLIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
August 16, 2021

Good service, offered me a ride back while they worked on my car. Friendly drivers, my car was clean. I was treated like the Queen that I am. More

by dbrownmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
August 16, 2021

The worker were very helpful and if I had any question she would answer them for me. I just want to say that I like the customer service skills More

by alburkhead79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Ford Sutton always has great customer service. Very knowledgeable about what needs are to be done to your vehicle. The customer service reps and service prep team are very professionals at what they do More

by Beck1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
August 16, 2021

The dealership is always clean and the employees are very friendly and courteous They treat you with respect and they listen to what you have to say any problems that you have they take very seriously and tr More

by mrlb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Whenever I come in for service I am always treated with kindness. Melissa is always professional very pleasant. I never have to worry about checking in she always keeps me informed. More

by mabry1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Absolutely love Sutton Ford! Service is great and the employees are wonderful! All of my cars have been purchased at Sutton Ford. Highly recommended them! More

by metramama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Great job once again great doing business with you guys I love the service I love your team thank you very much appreciate you to the next service More

by barryray53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
August 12, 2021

Nice people. Willing to work with us. Excellent vehicle. Was in our price range with the options advertised. Would definitely recommend them to other friends and family. More

by eherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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