Sutton Ford - Service Center

Demonstrated willingness to provide good customer service. I appreciate that they are willing to help me with the issues with my car. Great dealership. Recommended. service. I appreciate that they are willing to help me with the issues with my car. Great dealership. Recommended. More

E everything went real well the service was excellent and the washing my car was good real good I'll probably come back by then buy a car or an SUV the washing my car was good real good I'll probably come back by then buy a car or an SUV More

My name is DanGimson personally I have had the worst experience ever the rental car company that I had to use for a car while my truck was being serviced charged $280 on my credit card 8 days after I tu experience ever the rental car company that I had to use for a car while my truck was being serviced charged $280 on my credit card 8 days after I turn the car in as of today March 19th 2021 I still have not had that money return to my card that they should have never charged to begin with I should have never had to deal with this but I'm still dealing with it today Sutton Ford really should think about the company they're going to use when we have to use rental cars technically I feel I should have been given a loner since my work was warranty work very unhappy More

Outstanding customer service and car is running great They were very nice and assisted with additional information for my tire purchase which I will set up next week great They were very nice and assisted with additional information for my tire purchase which I will set up next week More

Always have a welcoming presence and helpful to give information on showing how to get the service needed to the right place. I recently had the oil change service.there were many people waiting, but th information on showing how to get the service needed to the right place. I recently had the oil change service.there were many people waiting, but the ride service was offered to go home and come back when service was completed. The driver was very nice and I appreciated the service especially due to Covid-19 . More

Every thing went very well. The customer service was excellent and the price was very reasonable. Looking forward to future service and the long life of my car. excellent and the price was very reasonable. Looking forward to future service and the long life of my car. More

They have given us Great Service!! We bought our 2018 Ford Escape in June of 2019 brand new!!! Love it and how wonderful the Sales person was!!! Also we go back for our Butler Servicing every 6 months, Ford Escape in June of 2019 brand new!!! Love it and how wonderful the Sales person was!!! Also we go back for our Butler Servicing every 6 months, the Service Dept. is also great and fast service when we go in!!! Great Dealership!!! More

Was very helpful. I just had a problem with the online appointment scheduling. At the time of my appointment they couldn’t find my appointment in the system and they said it was because it was scheduled t appointment scheduling. At the time of my appointment they couldn’t find my appointment in the system and they said it was because it was scheduled through a different department. More

I feel like I'm working with my family yet understanding...this is a business. I'm not in favor of surveys tha request x number of words! understanding...this is a business. I'm not in favor of surveys tha request x number of words! More