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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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February 11, 2021

Great performance from Sutton Ford employees. They always go above and beyond for our company’s fleet needs. I recommend them on a regular basis. More

by tomm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Schmied in parts, Eric Eric
February 10, 2021

Every time I come here, the staff gets it right and I get in and out without issue. BY FAR, THE BEST FORD DEALER AROUND! More

by HAWKFAN789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, Cree Lyons, Eric Eric
February 10, 2021

I have had no problems with this dealership, very well managed, the employees I have dealt with has always been polite.. The young lady at the cashier was very polite ..And I must gave a big thanks to the More

by anitarandle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
February 10, 2021

Jamie was cool helped with everything i needed also showed me how to remove battery in my remote and replace it and the number of the battery i needed More

by terryhall136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Jillian made sure she kept me updated at all times with the process of my vehicle! Very helpful and made sure she kept the customer satisfied. More

by amendez_8669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Received great friendly and reliable service. Jessica was great with checking me in, advising of estimated wait time, and keeping me informed about progress and potential cost to repair/replace the part. More

by jeanetta79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Harris
February 09, 2021

Kinda a screw off but they provide good service. Overly friendly to get other services. I appreciate the customer service but I ended up having a flat tire the next day which was odd but excellent service More

by LSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Great customer service all around great service. Short wait time. Price was mediocre. I was greatful I could be put in such short notice. I was overall happy. More

by Jchamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
February 08, 2021

Jullian is always friendly, helpful and very knowledgeable. It’s always a pleasure working with her, we try to schedule our appointments on the days that she works. More

by vinske560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

I absolutely love the way the service department takes care of their customers! From Cree Lyons making sure I had a loaner for a week! And Melissa did a marvelous Job making sure everything was taken care More

by Charicehicks97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
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