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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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February 02, 2021

Great greeting, appointment timely, oil change was quick and it was all doing with a smile. Thank you Sutton Ford. Your excellent service continues to amaze me. More

by reynolds8449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
February 02, 2021

Please stop sending me this.PLEASE!!! Do not send, do Please stop sending me this. PLEASE!!! Do not send, do not send. Do not send, do not send please, not interested in filling this out. More

by QUALLS357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittani Ashley Culpepper
February 01, 2021

Not happy this time with service from Sutton, I came in for oil change. I noticed today that the cover piece is hanging from underneath my car More

by mmhg01
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

This place gets you right and the service team is just so friendly . They go above and beyond. That makes you want to come back and do business with every time. More

by ctolliver80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie ??????????, Eric Eric
January 29, 2021

Great service! Will always bring my car in for servicing and car wash. People are very polite and are eager to help. Atmosphere is great! More

by sweetnessprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Walker
January 29, 2021

The service and wait are always great. The staff is friendly and always answers my questions. I’m treated very well and prices are very reasonable More

by jwmoney63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Friendly staff, prompt updates, fixed in a timely manner and so far so good on repairs. Would recommend this dealer to friends and family. Thank you More

by mikulkada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
January 28, 2021

It is very beautiful loving nice helpful. The sale rep did her thing I was pleased and happy all at the same time. I say keep up the good work More

by Bigdogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Tiffany Walker
January 27, 2021

They were so kind & helpful! They were very understanding and made sure to follow all of the safety rules with Covid. I highly recommend them! More

by EMMAMARIE912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
January 27, 2021

I bought a new tire and my spare tire was not put back in my trunk securely. It was shaking while I drove away from the dealership. I had to put the spare tire in right when I got to work. More

by MsB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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