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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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3,260 Reviews of Sutton Ford - Service Center

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July 17, 2023

Always friendly and reliable. From the point of entry to departure everyone is very professional More

by ILBIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
July 17, 2023

My car was serviced in a timely manner and the requested repair was completed also. There were no attempts to up sale me this visit, which was appreciated. The team remembered my sticker and also remembered More

by lisadeville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
July 17, 2023

Good quick service. Friendly staff. My only complaint is the harassing texts for a review. If someone doesn’t respond leave them alone. More

by spiessfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
July 17, 2023

Fix or repair things on used cars that you are aware of or at least tell the customer so they can make executive decision. More

by mrs.patterson0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sporando
July 17, 2023

Service went well this time. It was i considerred emergent. A leaky sun roof and blocked drains. Had problems previous. No one seems to bother to tell me about ford pass or disc More

by judybugk16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Was pleased with the service I received. Even when I had a problem they accommodated me. More

by ceeyo1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie
July 15, 2023

Whenever I have to come to Sutton the service i always get 100% customer care all the staff are very polite and kind and always professional and always a happy good morning. I love SUTTON FORD. More

by mabry1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Your service department did an awesome job they took good care of me. They got the job done earlier tYour service department did a awesome job they took good care of me. They got the job done earlier than wh More

by mhardyhome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Jessica Harris took care of my services and was very polite and explained to me what the mechanic recommend on my vehicle More

by matthewsbrandon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
July 14, 2023

I had a problem and they took care of it gave me a rental vehicle More

by marcus4017@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
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