Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,259 Reviews of Sutton Ford - Service Center
Sort by
December 16, 2020
My favorite dealership! The ladies in service are always pleasant. Jillian and Jessica are the best! Treasa in the cashier's office is also great! pleasant. Jillian and Jessica are the best! Treasa in the cashier's office is also great! More
by chicagohornets24
Verified Customer
December 16, 2020
Great customer service every time! My only critique is that after checking my tires during service, they did not put the air back in my tires to the correct pressure. My sensors went off after I left the that after checking my tires during service, they did not put the air back in my tires to the correct pressure. My sensors went off after I left the dealership. I thought I ran over something. Turns out that all 4 tires were at 26.5/28.5 air pressure. Could have been an oversight but thought it worth noting. Thank you again! More
by gollidaym
Employees Worked With
December 15, 2020
Auto Butler gave a better work performance than the last displeasing visit Service was completed in a timely matter Satisfaction for work done Thank you displeasing visit Service was completed in a timely matter Satisfaction for work done Thank you More
by reneej_52
December 15, 2020
Service was good but they didn't put the sticker in my window for my return visit and my car was completely wet after wa window for my return visit and my car was completely wet after wa More
by hoskins366
December 15, 2020
Very courteous staff and willing to assist you in any way you need them to, dynamic and wonderful team at the center👍👍👍👍very friendly and supportive you need them to, dynamic and wonderful team at the center👍👍👍👍very friendly and supportive More
by adesuyiarojojoye
December 14, 2020
My visit with Mellissa was very pleasant and professional. I was informed of the work on my truck. The concerned I had was handle with care professional. I was informed of the work on my truck. The concerned I had was handle with care More
by mabry1@sbcglobal.net
Employees Worked With
December 14, 2020
The worst dealer ever... On November 27, 2020 they made me wait 1 hour for my car and after that they came to me and told me that they were closed . me wait 1 hour for my car and after that they came to me and told me that they were closed . More
by RAEDCOLOMBIANO
Employees Worked With
Cree Lyons
December 12, 2020
The service at sutton ford to my ford explorer was great every thing promises was done Why not accept what I said even if was only two word I gave a good rating every thing promises was done Why not accept what I said even if was only two word I gave a good rating More
by Colemam
Employees Worked With
Cree Lyons
December 12, 2020
I am treated well by all whom I come in contact with at Sutton Ford. Most importantly, I can always count on receiving excellent care of my vechicles. Sutton Ford. Most importantly, I can always count on receiving excellent care of my vechicles. More
by ericstrong
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
December 12, 2020
Car needed oil change and tire light was on. Found out three weeks later Oil change was not done and large nail left in tire. three weeks later Oil change was not done and large nail left in tire. More
by INGRID_KAY
Employees Worked With
