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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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November 16, 2020

The service was good and the staff was professional. I went to the quick lane service. The wait was timely. My service was for an oil change. More

by carole.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach
November 16, 2020

I always have good experiences and service when I go here they always treat me well! I have another dealer closer to me but choose to come here!!! More

by jopyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Excellent service as usual Melissa is great. Very attentive to my needs. She’s always going beyond to make sure my car gets in and out. She communicates regularly to keep me updated. Melissa is the p More

by tunisia_pinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Great job!!!Great job and fantastic work. Service is always good.good job. The dealership is so close to my house and very convenient. The area is great also!!! More

by latoniabarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Check in was great. It was done in a timely fashion. I kinda worried though due to what happened at my previous visit and something valuable disappeared from my car More

by deangelaldixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
November 13, 2020

Whenever I bring my vehicle in for service, I'm treated with the best customer service. Everyone makes you feel welcome and your business is appreciated. More

by Ferrell,Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
November 12, 2020

I enjoyed the ability to receive service without making an appointment. The service writer was very friendly and helpful in making me aware of using my earned credit to pay for my bill. More

by Bigpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
November 11, 2020

Service was good. Friendly and courteous. Called right away to let me know my car was finished. Gave appropriate information. Washed car so it was clean More

by ldknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Melissa and her service team provided exceptional service and customer focus as always. My automobile was serviced, repaired and detailed in a reasonable timeframe and I am satisfied with the result. More

by ttapley240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

I only use Sutton dealership auto service for all my vehicles. Quality, dependable, and quick service, every time. Cost is reasonable and you leave after they wash your car for free. More

by ezkatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
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