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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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September 28, 2020

Jessica Harris checked me in. She was very professional and courteous. She has a great attitude for servicing the retail customer. All of our service has been with Sutton and I don’t see any reason to chan More

by Trusteebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Harris
September 28, 2020

All ways very easy to deal with. Great service and a pleasure to work with Melissa. Would recommend have your car repairs and maintenance preformed here More

by dsmith89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Great service work completed on time vehicle returned washed and clean inside. Highly trusted dealership and highly recommended to friends and family for sales and service More

by JBRpropertymaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach
September 25, 2020

Very pleasant gives updates and is always very respectful. Checked on me and explained to me what was going on with my card. Made me aware of timeframe More

by gwenwhite10@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

The guys in quick lane are great. They are kind courteous and knowledgeable. They recognize you on sight. They are quick to speak to you when you walk in. The guys in the detail shop Deserve a 100 More

by TRQCARRIER55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

This is the second vehicle we purchased from Sutton Ford. This dealership is AWESOME. Sutton’s team members treat you like you’re at a high end dealership. But it doesn’t stop there, they go above and beyond More

by lchaymon0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
September 23, 2020

Brought car in for brake service brakes had a little play in them when I came back to get the car the pedal went all the way down to the floor I will not return More

by DORINDADANIEL
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
September 23, 2020

Bought my car from this dealership and my salesperson and finance person was awesom. Neither were pushy or deceptive. 3 years later I still love my car as if I just bought it. The service section is equal More

by phenice2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Great dealership. I was saddened that they no longer sell new Lincolns. Service was fine and great reasonable price. Today was rapid service. I don’t normally use first come first serve. More

by stevenlhorowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Anita Sutton
September 22, 2020

Pleasant, clean and safe facility. Customer service from the service desk is exceptional. The service technicians are knowledgeable and efficient. Excellent service at a fair price. More

by erikamilner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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