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Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,259 Reviews of Sutton Ford - Service Center
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July 03, 2023
Excellent service from the time I enter the Service Department. Staff greets you in a friendly manner .Very professional, courteous,takes the time explaining options.Updates given throughout the visit. Department. Staff greets you in a friendly manner .Very professional, courteous,takes the time explaining options.Updates given throughout the visit.There isn't one negative comment I could make about Suttons Service Department.I think they're great!! More
by ricorocco101
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 03, 2023
From start to finish every one treated me like I was informed on the progress and time to finish. They even cleaned the interior. Awesome job. informed on the progress and time to finish. They even cleaned the interior. Awesome job. More
by eclaudio113d
Employees Worked With
Other Employees :
Anthony sperando, Randy Mohrbach, Cree Lyons, Eric Eric
July 02, 2023
I am very satisfied with the service I got from Melissa. She addressed my concerns and was able to resolve them with a friendly smile to my satisfaction. She addressed my concerns and was able to resolve them with a friendly smile to my satisfaction. More
by Waiting
Employees Worked With
July 01, 2023
I was surprised that they came to my work to fix a recall on my car. They also contacted me several times to make sure this recall was take care of. I think the mobile repair is a great idea. on my car. They also contacted me several times to make sure this recall was take care of. I think the mobile repair is a great idea. More
by Denise
Employees Worked With
I do not remember who the tech was
July 01, 2023
Sutton Ford is a very professional helpful and friendly dealership. Always experienced excellent customer service when I’m there. Thank you! dealership. Always experienced excellent customer service when I’m there. Thank you! More
by LyseNicole31
June 30, 2023
I brought it in for reverse trans. prob.you fixed that ,but ever since .the forward trans.has been terrible.your team can't bring the problem up on the screen.so I'm stuck with a lemon. prob.you fixed that ,but ever since .the forward trans.has been terrible.your team can't bring the problem up on the screen.so I'm stuck with a lemon.owing five years of payments .what can be done? More
by bherweck
Employees Worked With
June 30, 2023
Employees are always pleasant and helpful. They take time to explain any and every issue. They take time to explain any and every issue. More
by scott.krysta24
Employees Worked With
June 29, 2023
Quick lane was the best and fastest way to get vehicle maintained. Sutton ford services was quick and excellent. Shoutout to all employees. My number one choice. maintained. Sutton ford services was quick and excellent. Shoutout to all employees. My number one choice. More
by Timothy A
Employees Worked With
Jason Dunkin Scott Jr
