Sutton Ford - Service Center

My Ford was acting up they solved the issue and were professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. More

Great service and always giving me the best deals. I love the service at Sutton and great service reps. Jillian is so very helpful. She make sure I aware of my service and cost. the service at Sutton and great service reps. Jillian is so very helpful. She make sure I aware of my service and cost. More

It was a repairThe people in the department are very professional. Mellisa has been taking care of M y car for 8 yrs and I havecomplete confidence in her and respect her opinion in the care of my auto professional. Mellisa has been taking care of M y car for 8 yrs and I havecomplete confidence in her and respect her opinion in the care of my auto More

Jamie was friendly and quick with getting me transported home. Great customer service!! My care was completed within before the expected time which I was told. home. Great customer service!! My care was completed within before the expected time which I was told. More

I was able to make an appointment for auto butler at a convenient day and time. I was told it could take several hours. I was told drop off and pick up and pick up of me available. There may be a delay be convenient day and time. I was told it could take several hours. I was told drop off and pick up and pick up of me available. There may be a delay because only 1 person allowed in the car. I was called when the work was done. It was a very good experience. It was confusing that the regular entrance for maintenance was locked and no instruction for an entrance. More

I have used your dealership for years & will continue to do so.Your employees Jamie,Jillian, Melissa, your guys in Quick Lane, Auto Butler & your cashiers are exceptional. They always go out of there way to do so.Your employees Jamie,Jillian, Melissa, your guys in Quick Lane, Auto Butler & your cashiers are exceptional. They always go out of there way to make your visit a good one. Even though working with the public can be trying they always act like they are happy to see you. I applaud them for working in these crazy times. Very much appreciate them. Will continue to recommend Sutton because of them. More

The best dealership in the world I love these people they are great. Only thing you can say is if it's not right they will fix it. are great. Only thing you can say is if it's not right they will fix it. More

Excellent customer service during trying times Even with the pandemic she was very upbeat and pleasant to deal with.I dropped off car she called me and let me know what problem was very quickly and Even with the pandemic she was very upbeat and pleasant to deal with.I dropped off car she called me and let me know what problem was very quickly and work was done quickly and properly.They are closing earlier due to pandemic and i could not get a ride before they closed so she sent someone to get me at home to pickup my car.When i picked up car not only was it fixed but they had also washed,cleaned interior and shinned tires.THANK YOU Melissa and Sutton Ford for the great experience. More

It is never a time that Jillian from Quick lane doesn't go above and beyond... she is always professional and pleasant. Jillian is the primary reason why I continue to have my vehicles serviced at this lo go above and beyond... she is always professional and pleasant. Jillian is the primary reason why I continue to have my vehicles serviced at this location...KUDOS to her, SHE ROCKS! You all are privileged to have such an awesome employee More

Very customer friendly. Prompt service, on time pick Up. Extremely satisfied with the experience. Understandably, the hours a more constricted but the very very accomodating. Extremely satisfied with the experience. Understandably, the hours a more constricted but the very very accomodating. More