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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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February 03, 2020

The Quick Lane isn’t that quick , 3 hours for a oil change. Everyone in waiting room was complaining. About the slow service for oil change More

by Darklark120
Recommend Dealer
No
Employees Worked With
Allen Taloff
January 31, 2020

Great service Awesome service, they keep you up dated, Melissa is great and represent the auto ship well, she gives you updates . Even the people who work in the ev More

by eldermullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

Auto Butler My car was pristine when I picked it up. They always do a fantastic job. Having to come up with 25 words is ridiculous. I will no longer complete t More

by sheilapetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2020

Service Sutton Ford has a great Service department but it all begins with the Service Writer. Erik Buikema is as knowledgeable as they come. His dedication t More

by w.hinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
January 28, 2020

Sutton delivers and they seem to always find ways to best themselves. Two thumbs up‼️ Service always greets me with a smile and always do a fine job, including washing my car.❤️ More

by SANDRA.SHAKOOR
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
January 28, 2020

They are fast professional and always resolve any issue I may have. Great to deal with. I will purchase all my vehicles from this location. More

by ayo0703
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2020

The Best I have been doing business since 2004. Always have a great experience at Sutton Ford. I have bought two vehicles here. This is the only place I go for More

by momandpop5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
January 24, 2020

Second time coming in for service both times Niraj comes back and says hello. Allen did a great job getting me in and is very personal able. Another great experience at Sutton Ford!! More

by bschindlers4
Recommend Dealer
Yes
Employees Worked With
Niraj Patel, Allen Taloff
January 24, 2020

Great service Each and every time that I bring my car in for service is always a great pleasure. Outstanding customer service and extremely amazing atmosphere More

by Tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller, Anita Sutton, Allen Taloff
January 23, 2020

Jillian excellent professionalism and service Jillian Stanford showed excellent professionalism, expertise and great advice. I would recommend all of my friends to Sutton Ford service dept. It h More

by lbibbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
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