Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Dave is always great !!He always makes sure that Dave is always great !! He always makes sure that everything is working fine . Awesome service !! Never been dissatisfied at all and they always ans Dave is always great !! He always makes sure that everything is working fine . Awesome service !! Never been dissatisfied at all and they always answer my questions . More
Exceptional Service Experiences. ERIK BUIKEMA is exceptional. He provided, Prompt and thorough service during a very busy time. Erik far exceeded my expectations. My mind is at ease ERIK BUIKEMA is exceptional. He provided, Prompt and thorough service during a very busy time. Erik far exceeded my expectations. My mind is at ease as a result of Erik's kindness and attention to details concerning my vehicle. I appreciate his commitment to Customer Satisfaction. ALLEN TALOF and BRIAN JONES were instrumental in getting me an unscheduled service appointment immediately after my visit to Quick Lane indicated that I would need more in depth work. Those two young men never disappoint. All of The Service staff eagerly exhausted many possibilities to resolve my service issues. Those 3 gentlemen should all be commended for their Excellent Customer Service and their attention to details. More
Pleasant personable service My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almo My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almost left without a car for the weekend as there isn't a mechanic working on weekends and rental car places are closed. The team at Sutton Ford Understood my issue as this is my only car and helped. As for the car it is the 2nd battery replacement in less than 2 years which is frustrating as battery issues are covered by limited warranty. Everyone was nice and accommodating. Which was helpful as nobody wants to do unnecessary car repairs. More
It was a great experience He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one More
Always excellent and trustworthy service I have dealt with Sutton Ford for many years and I always get trustworthy efficient excellent service. As long as they are in business they have mine. I have dealt with Sutton Ford for many years and I always get trustworthy efficient excellent service. As long as they are in business they have mine. More
Service Every time I go for service the whole team is friendly and helpful up front and knowledgeable I always bring my cars for service and never been disapp Every time I go for service the whole team is friendly and helpful up front and knowledgeable I always bring my cars for service and never been disappointed More
Service I have bought my last four cars from Sutton Ford Lincoln, this is the first time I have use your service center for all my service. It has been excel I have bought my last four cars from Sutton Ford Lincoln, this is the first time I have use your service center for all my service. It has been excellent and reasonably priced More
Recall visit Excellent service Team I bring all of my vehicles here for the quality service and Excellent crew. Sutton ford has always been my go to dealer. Keep u Excellent service Team I bring all of my vehicles here for the quality service and Excellent crew. Sutton ford has always been my go to dealer. Keep up the outstanding work!! More
Service Advisor was fantastic, very thorough with explanations of additional services that were needed. Thanks also to the the tech for noting the rear brake Advisor was fantastic, very thorough with explanations of additional services that were needed. Thanks also to the the tech for noting the rear brake pass were low and saving me from having to replace the rear rotors More
Quick and Professional environment They identified the problem quickly, and kept me updated regularly. I was in and out fairly quickly, will definitely reccomend, and be returning in th They identified the problem quickly, and kept me updated regularly. I was in and out fairly quickly, will definitely reccomend, and be returning in the future! More