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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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December 25, 2019

Sutton Ford Service Leased a vehicle from them. Horn didn’t work or steering wheel lights. Melissa got me in the next day. Everything is working great. She was extremely More

by melissarodich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2019

great work Was able to get me in without to much down time in the holiday season. Especially for being a high volume dealer really appreciate the hard work More

by mack.sanders505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Pleckham
December 25, 2019

Excellent Customer Service...Always! The customer service is always excellent at Sutton Ford Dealership. Mr. Lester Parker was also excellent when I purchased my vehicle at Sutton Ford de More

by kimberlyabell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker was also excellent when I purchased my vehicle, LaToyta McDonald, Randy Mohrbach, Cree Lyons, tim schafer , Eric Eric, Dave Pleckham, Allen Taloff
December 25, 2019

Asset Dave Peckham Professional and knowledgeable from start to finish. First time in my life I left a car dealership feeling completely satisfied. If the recall repair More

by cobina22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
December 24, 2019

Service received The staff was very helpful and professional. They were very concern if I was satisfied! I Was in and out and Allen and Jillian was great Very p More

by Debplace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Taloff
December 24, 2019

Excellent Jillian went above and beyond to make sure everything went well and when I picked up my SUV I was having trouble with my Ford pass she helped me More

by kim66_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2019

I loved it I liked how they treated me and my car and me with respect and honesty over all I love the experience it was wonderful I really liked it More

by floydhughes708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Moyers
December 23, 2019

Free rides to and from service center Enjoyed very much, that this service existed. As I had no one to follow me to the dealership this may be a big difference for me, especially because I More

by Mnoel5110
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Eric Eric
December 23, 2019

Profesional They make sure I had a rental incase they needed to keep my car and they job they performed on my car was professional, great! More

by dmlira1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
December 23, 2019

Always great service! I love the employees here, they are very nice and helpful with any problems I've ever had. I can always call and talk to them regarding any issues as More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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