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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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December 18, 2019

Auto butler Always good, friendly service. Everyone there is helpful and willing to assist you. They genuinely care and you can see that. Thanks for the good serv More

by FTMM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Chatman Farland
December 16, 2019

Some things aren't working. After I left the dealership,I doubled to get my phone....as I parked to go inside,I noticed my passenger side headlight was out and they checked it of More

by kbs64687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their name.
December 16, 2019

Satisfactory I was satisfied with the interaction and courtesy of the employees. They was concerned about my issue and did not hesitate to help Thank you More

by bettymahan_1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
December 16, 2019

Great service, and my vehicle was ready much sooner than originally anticipated. Keep up the great work. I anticipate receiving the same great service nex More

by trollo63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

The Service Department staff is very friendly and helpful. The Service adviser was very attentive to my needs. Drop off and pickup was very easy, i liked the drive in service center. The work was completed on More

by randy.piscitelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittani Ashley Culpepper
December 13, 2019

Scammers I brought my truck in last month for a tune up which included a wheel alignment nothing was done, and I had tu bring it back and it still is not right More

by PITTMONCECILIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Pleckham
December 13, 2019

The most awesome team My experience with the team in Service was the most awesome experience I had ever had. I really want to take time out to give my most gratitude t More

by Rryan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
December 13, 2019

Auto butler Knew my name as soon as I walked in the door. Very professional and a Pleasant person. She always welcome you with a big smile. More

by untangler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Fast service Originally I was informed that my service may take 3 -4 hours. Since I had to wait for my vehicle, I was pleasantly surprised that it was done in a li More

by David Aken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
December 12, 2019

Quality service! Erik in service was extremely friendly and competent. Part needed to be ordered. It arrived within just a few days. I was able to make a follow-up ap More

by ALEN_MYSTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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