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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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October 21, 2019

Excellent service Dave is the best! He does what ever it takes to keep your car running and give you excellent service!! I will keep coming back! Keep up the great work More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
October 21, 2019

Great service as always Great Service and Friendliness. Had car in for car butler. They done A fantastic job as always.Have had all my service done here. Always happy withe s More

by brennan-63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Moyers, Anita Sutton
October 21, 2019

Excellent services. Jillian is the best. The service was prompt and on time. Jillian was knowledge and helpful making sure I understood the services and upcoming, recommendations. The techs w More

by Prayy1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Great Service😀! My car was not accelerating, I called Sutton and was given an appointment the very next morning, Sutton fixed the problem and my car was ready by the More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2019

Sutton service Sutton Ford always keep my 2018 Ford F-150 running in A-1 condition.They were courteous and helpful. I certainly will comeback for service in the fut More

by mike j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Excellent I like going to sutton very friendly like family. Soon as I walk in the quick lane they call you by name, you can't beat that. More

by Big Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach
October 18, 2019

Very well Trained professionals. I enjoy coming to Sutton Ford for services. I am always pleased with the work provided and always straight true information. The work performed are ve More

by TERBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names of Services Employees in Quick Lanes
October 18, 2019

Warranty-recall Service Mgr Dave and mechanic Jim always take care of my truck and handle any issues promptly and thoroughly. Previous warranty work solved problems w More

by xdbmb45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Dave Pleckham
October 15, 2019

Customer service. Everything went as described. Car was repaired and I was on my way very quickly. I am always very satisfied with the service here. Dealer personnel ha More

by Trusteebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Semik, Allen Taloff
October 14, 2019

Worst experience EVER!!!! This was the worst possible experience with a dealership in my life. They do more damage to your vehicle to try to get more money out of you. An emplo More

by Mzbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
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