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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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October 14, 2019

Excellent service Timely and prompted service. Excellent customer service. All my concerns and questions were answered. Car was in great shape. All work was Complete an More

by Don2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Excellent service Service is great people are pleasant and helpful nope no pressure and getting work done would recommend sudden Forte for services on any of my friends More

by Sutton Ford mkz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Car service Great service! Extremely helpful and detailed on what exactly will be happening with your car and overall easy process of getting service done to your More

by jade_mackey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Taloff
October 14, 2019

Very good! I have been going to sutton for service for a while and every time i go it has been extremely easy & convenient I only go to Sutton for service! More

by mr.eaton187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
October 14, 2019

Electrical issue with Blindspot and Cross traffic monitor Sutton did a great job with analyzing, testing the car. Although they saw the error message in the record, the were not able to recreate the issue. So More

by ttapley240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Explorer 2018 Service This dealership takes pride in getting it right the first time! I never worry about taking one of my vehicles for repair or regularly scheduled mainte More

by FrankR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2019

I had an appointment for auto butler. Great service by the employees. Excellent customer service. Thank you. The employee notice a recall on my car and had it corrected immediately. I did More

by Jeannetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Taloff
October 12, 2019

Friendly Service Jamie at Quick Lane is the best. The wait time can be long at times but it is worth it when you want thing done right More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
October 12, 2019

Perfect and Professional I cannot say enough about this car dealership. A customer puts his or her life in the hands of the service representative. The car's performance is re More

by GHamilton2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in the service bay
October 11, 2019

Great service. I am very pleased. I am greatly satisfied with the service received. Customer service was excellent. Looking forward to next visit when car care is required. Sutton For More

by wjk3knox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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