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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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May 29, 2023

I love Quick Lane at Sutton. Professional and polite. When additional work is needed their explanations are concise and clear. More

by Sandranorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t their names
May 27, 2023

The customer service is great. They even have mobile service and someone came out to fix a recall on my vehicle. More

by skyla2827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan stepinski
May 26, 2023

Very professional, courteous and very knowledgeable person. They kept me up to date on what the problem was and how long it will take. I’ve been with Sutton for over twenty years, this is why. More

by jonlsam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 26, 2023

Service was great Jessica Harris was great and very polite and friendly helpful and the staff was great More

by LOUISEHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
May 26, 2023

They were on time polite and straight to the point for there service good job More

by Shaunfisher99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian
May 25, 2023

Very disappointed, I had an oil change 3 weeks ago. Driving on the highway heard a scratching sound. When I was able to pull off I saw a part hanging down. The mechanic didn’t put the engine skid plat More

by cdouggray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall the Mangers name
May 24, 2023

Service desk was courteous and got the car done in plenty of time. They answered my question about the brakes to explain it clearly thank you. More

by WARFACZ254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
May 24, 2023

Melissa was very helpful and nice. She was knowledgeable on the parts I needed. And she gave insightful recommendations. She helped make the appointment process quick and easy. Thank y More

by adriana_lopez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Service tech was polite insightful and also checked for another possible issue when i had a question for him More

by ROCKOUS1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

I had prompt service and it was done thoroughly although there are a few people missing his mind this morning other than that everything is great More

by WARFACZ254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
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