Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
I love Quick Lane at Sutton. Professional and polite. When additional work is needed their explanations are concise and clear. Professional and polite. When additional work is needed their explanations are concise and clear. More
Very professional, courteous and very knowledgeable person. They kept me up to date on what the problem was and how long it will take. I’ve been with Sutton for over twenty years, this is why. person. They kept me up to date on what the problem was and how long it will take. I’ve been with Sutton for over twenty years, this is why. More
Very disappointed, I had an oil change 3 weeks ago. Driving on the highway heard a scratching sound. When I was able to pull off I saw a part hanging down. The mechanic didn’t put the engine skid plat Driving on the highway heard a scratching sound. When I was able to pull off I saw a part hanging down. The mechanic didn’t put the engine skid plate back on properly. I went back to the dealership told them what happened. They only wanted to cover labor the part is over $200. Why should I have to pay for someone else’s mistake??? More
Melissa was very helpful and nice. She was knowledgeable on the parts I needed. And she gave insightful recommendations. She helped make the appointment process quick and easy. Thank y She was knowledgeable on the parts I needed. And she gave insightful recommendations. She helped make the appointment process quick and easy. Thank you Melissa More
Service tech was polite insightful and also checked for another possible issue when i had a question for him another possible issue when i had a question for him More
I had prompt service and it was done thoroughly although there are a few people missing his mind this morning other than that everything is great there are a few people missing his mind this morning other than that everything is great More