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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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May 23, 2023

Very professional, and quick turn around, and great work. I will recommend. People are great. More

by HECTOR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Quick and efficient service. Will most likely come back to this location when it’s time for more service. More

by mmines1185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 22, 2023

They told me they fixed my car but didn’t and I had to bring it back less than a week after More

by Lredmond0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

The service was great the condition of the waiting room was poor the seats were torn and magazine in bad condition More

by THGPN
Recommend Dealer
Yes
May 19, 2023

She took the stress out of wearing about the car she let me know step-by-step what was going on with it More

by CLEONARD.LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Satisfied with service after a year of waiting they came to the house to installed drivers side airbag. More

by SAMSVTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Eric
May 19, 2023 -

Sutton Ford responded

We apologize for the delay. We are glad you're satisfied

May 18, 2023

The Sutton Ford team knew exactly what I needed, and was proactive in fixing the problem in a timely, professional manner. More

by koreyl30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 18, 2023

Sutton Ford does a great job of staying focused on my issues. They are very active at staying in the loop. More

by will2shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Extremely helpful. Made sure I had a loner vehicle for the time being for my truck to get fixed. And truck is driving with no more problems. Very satisfied More

by kburg071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

beyond happy with the service from sutton. they go above and beyond to make sure the customer is happy and actually do warranty work unlike other local ford stores A++++++ to the crew at su More

by RogerP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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