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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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June 07, 2019

Great Service! Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran wh More

by FrankR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chatman Farland
June 06, 2019

Awesome Job I contacted Sutton, received my appointment, dropped the car off, and Eric kept me informed about cost and time of repairs. I received a ride home the More

by MicSupreme68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
June 06, 2019

Excellent Customer Service Melissa made sure my service experience was seamless from start to finish. She kept me informed and was very polite and professional. I would definite More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Air conditioner repair Quality service all the time, always greeted with smile. The service team is always pleasant and professional. Service time is not always given, becau More

by mabry1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
June 05, 2019

service Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Al More

by bbree1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gilbert
June 03, 2019

Wonderful service! Service was with in the amount of time they had given. All ways top quality workmanship. The team at Sutton ford takes time to make sure I understood More

by Educationaljazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2019

To pass an emissions test. Appointment at 8am. After 6 hours, I called regarding progress because I had work at 4pm. At that time, I was told my insurance didn’t cover what they More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric, Dave Pleckham
June 03, 2019

100% Satisfied Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentive More

by lakenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Green, George, Randy Mohrbach, christopher whitehead , Andre Brumfield
June 03, 2019

Excellent great service The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer servic More

by riveria53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

Oil Change The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pr More

by MRED1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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