Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Great Service! Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran wh Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran who goes out of her way to keep in touch with the customer. More
Awesome Job I contacted Sutton, received my appointment, dropped the car off, and Eric kept me informed about cost and time of repairs. I received a ride home the I contacted Sutton, received my appointment, dropped the car off, and Eric kept me informed about cost and time of repairs. I received a ride home then was picked up when my car was ready. Awesome Job and my car is riding like it's fresh off the showroom floor!!! Thank you for getting me back on the road!!! More
Excellent Customer Service Melissa made sure my service experience was seamless from start to finish. She kept me informed and was very polite and professional. I would definite Melissa made sure my service experience was seamless from start to finish. She kept me informed and was very polite and professional. I would definitely do business here again. More
Air conditioner repair Quality service all the time, always greeted with smile. The service team is always pleasant and professional. Service time is not always given, becau Quality service all the time, always greeted with smile. The service team is always pleasant and professional. Service time is not always given, because of the situations, although updates are. The prices aren’t more than estimated, but affordable. Whenever I need to bring my truck in, Dave is my personal assistant, he always makes sure I am well taken care of great service every time. More
service Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Al Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Also cleaned the car before returning it. Very nice touch. More
Wonderful service! Service was with in the amount of time they had given. All ways top quality workmanship. The team at Sutton ford takes time to make sure I understood Service was with in the amount of time they had given. All ways top quality workmanship. The team at Sutton ford takes time to make sure I understood all details. More
To pass an emissions test. Appointment at 8am. After 6 hours, I called regarding progress because I had work at 4pm. At that time, I was told my insurance didn’t cover what they Appointment at 8am. After 6 hours, I called regarding progress because I had work at 4pm. At that time, I was told my insurance didn’t cover what they say was wrong with the car, and if I wanted the work to be completed. Needing my car, of course I said yes. Didn’t realize it would take more than 8 hours to get my car. More
100% Satisfied Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentive Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentiveness. More
Excellent great service The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer servic The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer service was great. More
Oil Change The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pr The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pressure to spec.. and also not sure if my tires were rotated. No way of knowing if they were since my tire pressure is 5-6 psi over recommended. More