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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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May 16, 2023

i can not say enough good things about sutton ford. i pass 3 other ford dealers just to get service here More

by RogerP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Jessica is great as always. Efficient, helpful, professional and follows up. Glad I switched dealerships to o service our vehicles More

by Expedition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harris, Nick Shaqra
May 15, 2023

Person came out in intelligent business person that knows what he’s doing. Keep up the good work. More

by zeniaadams15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Very helpful, followed through on needs. Pleasant to deal with, service was quick and efficient More

by barront
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Jillian's customer service is awesome. ... I look for her every time I come in More

by TANYAMITCHELL4525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 15, 2023

I went for a oil change and the employees went over the cost and when the car was ready they informed me that I would need 3 new tires soon. More

by YMDAVIS928@gmail.com
Recommend Dealer
Yes
May 14, 2023

When I first got their service was good told me I should have my car back in a couple hours the latest, but wasn’t till after I think three or 4 o’clock . I brought my car in about 730AM More

by Linda.paris01
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 14, 2023

Service was completed as promised. I was very satisfied with the quality of work performed. More

by richardw5311
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mechanic Stacey. , Cree Lyons
May 10, 2023

They took care of me I didn't have no problems and I'm glad I'm shopping with Sutton Ford More

by happyaron3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Thanks to Jillian and Jaime for getting me in and out. Thanks, I appreciate ya. More

by cece9603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treasa Marshall, Cree Lyons
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