Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Sutton Ford is a joy to do buiness with. I especially love their longer business hours and helpful staff. Sutton Ford will always have our business! I especially love their longer business hours and helpful staff. Sutton Ford will always have our business! More
Quick Lane employee who took my information was friendly, helpful, and efficient. Service was completed quickly and I received a money saving coupon from Sutton Ford that helped me save money helpful, and efficient. Service was completed quickly and I received a money saving coupon from Sutton Ford that helped me save money More
Great customer service and easy communication. Felt welcomed and confident my truck was in good hands. Felt welcomed and confident my truck was in good hands. More
I’ve been so frustrated with Sutton Ford lately. I bought my 2020 Ford Escape brand new from them in 2020. Since then it’s been in and out of the shop almost every other month and the car currently I bought my 2020 Ford Escape brand new from them in 2020. Since then it’s been in and out of the shop almost every other month and the car currently only has 21K miles on it. I just took it in for service for the works and to fix my check engine light that came on. I picked it up the same day and the very next day my check engine light came back on. On top of that I found a dent in my drivers side door that hadn’t originally been there and a random small plastic piece in my back seat - where that piece came from I’ll never know. I haven’t felt like they have valued me as a customer and the car they sold me has had nothing but problems. I wouldn’t recommend this dealership to anyone and I find it hard to believe I will ever do business with them again after this car. More
Very personable and professional 👏🏾 They get your vehicle back to you in a timely manner. The shuttle service is great. vehicle back to you in a timely manner. The shuttle service is great. More
I brought my truck in for service, Jessica the service writer was great. She took care of me and was polite and courteous. The truck was done on time and this was another fantastic visit. writer was great. She took care of me and was polite and courteous. The truck was done on time and this was another fantastic visit. More
I would recommend the service to someone else it was fast and convenient and I also like the fact that they check on you at the service is done and convenient and I also like the fact that they check on you at the service is done More
Excellent service from a very professional team. My vehicle’s work was completed in a reasonable time and was well done. My vehicle’s work was completed in a reasonable time and was well done. More