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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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April 20, 2023

Sutton Ford is a joy to do buiness with. I especially love their longer business hours and helpful staff. Sutton Ford will always have our business! More

by KAYBBEALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittani Ashley Culpepper
April 19, 2023

Quick Lane employee who took my information was friendly, helpful, and efficient. Service was completed quickly and I received a money saving coupon from Sutton Ford that helped me save money More

by mviehweg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde female in quick lane was awesome!!!
April 19, 2023

Great customer service and easy communication. Felt welcomed and confident my truck was in good hands. More

by rwalus4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

I’ve been so frustrated with Sutton Ford lately. I bought my 2020 Ford Escape brand new from them in 2020. Since then it’s been in and out of the shop almost every other month and the car currently More

by domcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
April 17, 2023

Awesome experience. Ford team… you’re the best! Excellent customer service. Special thanks to Jason and Jason Jr. More

by djonesrn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
April 16, 2023

Very personable and professional 👏🏾 They get your vehicle back to you in a timely manner. The shuttle service is great. More

by marydale.donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mattie, Brian
April 15, 2023

I had alot of work done which took a long time but they kept me informed about what was going on with my car More

by msmaryannmac
Recommend Dealer
Yes
Employees Worked With
Jessica and Jason
April 14, 2023

I brought my truck in for service, Jessica the service writer was great. She took care of me and was polite and courteous. The truck was done on time and this was another fantastic visit. More

by Dyb3611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
April 13, 2023

I would recommend the service to someone else it was fast and convenient and I also like the fact that they check on you at the service is done More

by mikiekafloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
April 12, 2023

Excellent service from a very professional team. My vehicle’s work was completed in a reasonable time and was well done. More

by gregglunceford@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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