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Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,259 Reviews of Sutton Ford - Service Center
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April 08, 2023
Very courteous and helpful. Melissa was especially helpful and explained everything that was going on. Even picked me up to get my car and scheduled me a rental car . The servi Melissa was especially helpful and explained everything that was going on. Even picked me up to get my car and scheduled me a rental car . The service was prompt and didn't take very long. I would recommend Sutton Ford to anyone needing their car serviced. More
by a57fake
Verified Customer
April 07, 2023
I don't know anything about the dealership, but I know your service department is over charging for your service. your service department is over charging for your service. More
by Mrs. Edwards
Employees Worked With
April 05, 2023
Professional, courteous, respectful to everyone who comes in to have their cars serviced and completes work on time promised in to have their cars serviced and completes work on time promised More
by cwhite26
April 05, 2023
I was very dissatisfied with my vehicle being serviced this past weekend! I made it very clear before dropping my vehicle off what I wanted done on my vehicle and did not receive what I expected! I called this past weekend! I made it very clear before dropping my vehicle off what I wanted done on my vehicle and did not receive what I expected! I called and left a message for the Service Advisor I set the appointment with but when I received no response from her I called and talked to the Service Manager Brian! I advised him of my displeasure, he apologized and we set an appointment for next week to get the service I thought I was going to get Saturday! We will see if you are capable of doing what you said you would! More
by dannyadams0220
Employees Worked With
April 04, 2023
The service is always handled very well. From checking in to the completed work. I have always been completely satisfied. From checking in to the completed work. I have always been completely satisfied. More
by jleddin
April 04, 2023
Jillian was outstanding she helped us all the way, with the pricing and letting us know when the job was done. the pricing and letting us know when the job was done. More
by Toni
April 04, 2023
The service manager Jamie and his team member Melissa were very accommodating and helpful make sure my truck was seen in a timely manner were very accommodating and helpful make sure my truck was seen in a timely manner More
by billyvick1
March 30, 2023
Prices are too high! Your separate charge for each diagnostic test (I needed 3) of $179 is ridiculous. Your separate charge for each diagnostic test (I needed 3) of $179 is ridiculous. More
by regina213
Employees Worked With
