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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
3,260 Reviews of Sutton Ford - Service Center
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March 30, 2023
Prices are too high! Your separate charge for each diagnostic test (I needed 3) of $179 is ridiculous. Your separate charge for each diagnostic test (I needed 3) of $179 is ridiculous. More
by regina213
Verified CustomerEmployees Worked With
March 29, 2023
My vehicle was serviced in a timely manner. Coupons that were mailed out certainly helps bring down the cost. Coupons that were mailed out certainly helps bring down the cost. More
by JLG0413
March 25, 2023
Very helpful and amazing customer service. Quick repair I am very pleased! Much better than Ford of homewood Quick repair I am very pleased! Much better than Ford of homewood More
by noellenicolem
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
March 25, 2023
I will never come back here for service. Terrible communication. So many failures to type. I’m done with Sutton Ford. It’s sad when you try to support a black own establishment and get such Terrible communication. So many failures to type. I’m done with Sutton Ford. It’s sad when you try to support a black own establishment and get such terrible service. More
by msouthe201002
Employees Worked With
Everyone
March 24, 2023
Never use it again! !!!!!!!!!!!!!!!!! Turn around time it unbearable, two weeks! Please! Manager unbelievable. Won’t go back !!!!!!!!!!!!!!!!! Turn around time it unbearable, two weeks! Please! Manager unbelievable. Won’t go back More
by valencia5203
Employees Worked With
March 23, 2023
Julian was awesome. Parts were placed in December and she provided regular updates on when the parts would be received. When the parts were received she called and was a Parts were placed in December and she provided regular updates on when the parts would be received. When the parts were received she called and was able to setup a quick service visit. Thank you for all your help. More
by TW
Employees Worked With
March 23, 2023
I really appreciate the concern and care I was shown it's good to have someone who is concerned about your problems and. Erik is a good example of that good to have someone who is concerned about your problems and. Erik is a good example of that More
by SHIRLEYWDRAKE2400
Employees Worked With
Eric Eric
March 23, 2023
Sutton Ford has the best customer service representatives in the south suburbs especially Jamie and Jillian. in the south suburbs especially Jamie and Jillian. More
by landerson7321
