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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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February 11, 2023

Everyone was nice and courtesy, I would recommend anyone there. They are always nice and courteous to me. More

by nette882000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
February 10, 2023

Met all my needs at the time. Very friendly and helpful. Thank you so much. More

by user1851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
February 10, 2023

The service is great,personal are informative, I for the most part am in and out. More

by cliftonkelly60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
February 10, 2023

This is one of the best service dealerships i have ever been to . Also nice and pleasant to deal with they make you feel like part of the family .i only trust Sutton period More

by ctolliver80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
February 09, 2023

Jillian was great kind and very helpful tried to help and all ways possible need more people like her More

by wdc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Staff was courteous and stayed on track for what I was looking for. I got a great deal and am happy with my new vehicle More

by dkosman122
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Eric Eric
February 07, 2023

We really liked the fact that Melissa took the time to answer all of our questions or follow up with an answer when one wasn't readily available. More

by td.cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Melissa is a great service writer, and she is courteous and very professional and a pleasure to deal with. More

by william.shea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Everyone was extremely friendly and helped get my vehicle repaired very quickly. Randy and his team are absolutely amazing. Bryan also deserves a shout out for addressing an issue I didn't even know I had a More

by triwhite219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach
February 06, 2023

Customer service was great. I appreciated the shuttle service to and from my home, thanks More

by darrellcathey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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