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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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February 04, 2023

Service was great. .all aspects of the serive that day were great. Thank you sutton More

by Lipczynski.lpczski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
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February 03, 2023

Courteous and professional service always. However prices for parts and labor are a little expensive. I don't know if this is the industry standard or not. More

by No name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
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February 03, 2023

They were very professional and answered all my questions and Timely. Only problem was the car wash was not working. I feel I should have been offered something since the wash was not working More

by mimihuff29
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 02, 2023

Sutton Ford has always been my choice because of their outstanding customer service. Great place. More

by darrenmckinnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
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February 01, 2023

Always a great experience. Excellent customer service and attentive to details. I love bringing my car in for service. More

by jpppointer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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February 01, 2023

I’ve been with Sutton ford since 2013 great staff wonderful service im in and out even with shuttle back home More

by dellcourtney37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker, LaToyta McDonald, Cree Lyons, Eric Eric
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February 01, 2023

Its where I get my service done,,they are ok. .love to go there ok More

by percyscott87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
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February 01, 2023

Excellent customer service. Friendly and knowledgable . Will continue to use your service. See you soon More

by Tgipson48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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January 31, 2023

I was clear on the work needed and the costs. Service was kind and courteous. More

by repwilldavis30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 30, 2023

Great service,people and workmanship! I will continue to use there services to both repair and buy my vehicles. More

by fabianmcgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , Eric Eric
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Feb 01, 2023 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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