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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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December 02, 2022
The service has always been great when I have taken my car in for service. The staff is very friendly and timely. car in for service. The staff is very friendly and timely. More
by Pachuta349
Verified Customer
December 02, 2022
The vehicle looked like showroom finish when I picked it up. I was very impressed and hate I didn’t bring it in to get serviced last year. up. I was very impressed and hate I didn’t bring it in to get serviced last year. More
by juanitaharrison
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
December 01, 2022
Always stellar service at Sutton Ford! Thank you for promptly addressing the recall on our vehicle! 👍 Thank you for promptly addressing the recall on our vehicle! 👍 More
by Klinger
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
December 01, 2022
I’ve been a customer for over twenty five years. The customer service has always been great. They’re always friendly, professional, polite. You can’t ask for much more than that. The customer service has always been great. They’re always friendly, professional, polite. You can’t ask for much more than that. More
by jonlsam1
November 30, 2022
Needed help with my key fob and how it will work out with my replacement fob. Did not get programed at this time my replacement fob. Did not get programed at this time More
by bigpoppajnsjr
November 24, 2022
Great Service 👍 and the professionalism. The technician gave great advice that saved me money 💰. Excellent The technician gave great advice that saved me money 💰. Excellent More
by lbibbie
November 23, 2022
Great service Friendly staff Came out happy Nice atmosphere Salesman was greatl.What else can I say atmosphere Salesman was greatl.What else can I say More
by wmerr91719
November 22, 2022
Brought the truck in for an Auto Butler appointment the night before.. Received a phone call early in the AM the next day it was complete. Picked it up after work and the truck looked showroom clean! night before.. Received a phone call early in the AM the next day it was complete. Picked it up after work and the truck looked showroom clean! More
by Chris McCann
Employees Worked With
Cashier
November 22, 2022
Brought my car in to get an oil change, received a phone call stating that the technician could not open the hood and they would need to replace a part in order for him to get in there. I’d never had any pr call stating that the technician could not open the hood and they would need to replace a part in order for him to get in there. I’d never had any previous issues of this. After 4.5 hours, i received my car back and noticed that my hood open light was on. When i questioned the technician he stated that there were more parts that i needed to pay for in order to get the light off. I spoke to the service manager and they’re insisting that I will need to purchase parts to fix an issue that i didn’t have before i got there. As a customer of almost 10 years and 3 car purchases, i don’t think i will continue doing business with Sutton Ford! More
by Dalvinb
Employees Worked With
Service
