Sutton Ford - Service Center

They got us in quickly and kept us informed through the whole process right to the end whole process right to the end More

First time there and super helpful. Customer service was top notch. Will go back for sure Customer service was top notch. Will go back for sure More

Jillian in Quicklane did an excellent job, as usual. She always looks for ways to help. She always looks for ways to help. More

I love the service at Sutton Ford. Their employees are so friendly, that I wouldn't think about going to another dealer! Their employees are so friendly, that I wouldn't think about going to another dealer! More

2019 F150 Auto Butler paint reapplication. The girls at the front desk at the Quick Lane are great. But the person that performed the service, I question if it was done. Upon closer inspection The girls at the front desk at the Quick Lane are great. But the person that performed the service, I question if it was done. Upon closer inspection when I got home it just didn't look as it had at previous times that the service was done. My vehicle was actually dirtier than when I dropped it off, inside and out. More

Quick Lane girls are great. Auto Butler paint service not so great on my Ford F-150. I am not sure if it was done once I got home to inspect. The vehicle was dirtier inside and Auto Butler paint service not so great on my Ford F-150. I am not sure if it was done once I got home to inspect. The vehicle was dirtier inside and out when I received it back then when I dropped it off. I'm not sure what the tech did for that hour and a half. More

Had a very good service experience on this time though with everything getting done as requested! Thanks to the service personal! with everything getting done as requested! Thanks to the service personal! More

Brought my vehicle in for the works oil change. When I arrived at the shop Jessica greeted me at the door with a friendly hello Mr. (last name) how are you doing today. That really surprised me tha When I arrived at the shop Jessica greeted me at the door with a friendly hello Mr. (last name) how are you doing today. That really surprised me that they remembered my name. Anyway the truck was done in less than an hour and I was on my way. This is a fantastic dealership. More

I brought my vehicle in for a cracked windshield a Pillar but the radio failed on my way to the dealer. Eric B. informed me he won't look at it because he is full or even have a tech look at. I have to sched but the radio failed on my way to the dealer. Eric B. informed me he won't look at it because he is full or even have a tech look at. I have to schedule through call center but the vehicle is here from a improper install the tech did two weeks ago. Jillian is actually good at what she does in taking care of her customers unlike the other side of the service department. More

They addressed our issues thoroughly with care. We truly appreciate their work and friendliness throughout. We truly appreciate their work and friendliness throughout. More