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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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July 11, 2022

The staff there are excellent it took care of my knees with my car hurt my car back to me as promised More

by agljt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

July 11, 2022

Professional interaction and knowledge of what is needed for your vehicle to operate properly and safely!!! More

by megettings38
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 08, 2022

Wonderful dealership I purchased 6 vehicles from this dealership I will recommend to anyone looking to buy a vehicle. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
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Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

July 07, 2022

Employees are professional in demeanor and work ethic. Convenient location. Customer service area is always neat and clean. More

by val_anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 07, 2022

Very professional and surprisingly quick with the assessment and the repair. Would recommend ro all that require good service. More

by raydozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Cree Lyons, Eric Eric
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 06, 2022

The Sutton Ford Service is quick and efficient. They run a diagnostic on your car, talk to the customer, then make needed repairs in a timely manner. More

by DR.MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 05, 2022

The experience was prompt, courteous, & professional. They did what they said they would do with no surprises or upcharges More

by brick4d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2022

You ask to take a brief statement then ask for comments that I don’t want to provide. Unfortunately if I didn’t supply them I could complete the survey. Seems counter productive. Good service but your ma More

by jmj49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for sharing this experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon.

July 05, 2022

Customer service, good, on time clean every thing they said to be done it was done on time More

by J.FLORES757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 04, 2022

Everyone was professional, caring and solved my issues in a timely manner. KUDOS!. I will definitely refer my friends if they have any issues with their car. A perfect “10” . More

by Ida mabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hello Ida, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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