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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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July 04, 2022

Everyone was professional, caring and solved my issues in a timely manner. KUDOS!. I will definitely refer my friends if they have any issues with their car. A perfect “10” . More

by Ida mabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
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Sep 30, 2022 -

Sutton Ford responded

Hello Ida, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2022

I appreciate them making sure to help a new customer. Speed, accuracy, and quality was delivered. Great job Team! More

by brosavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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Sep 30, 2022 -

Sutton Ford responded

Hello Brosavo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2022

Julian is the best person at customer service she always take care of her customers and she always get the job done. More

by stevenrollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Cree Lyons
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Sep 30, 2022 -

Sutton Ford responded

Hi Stevenrollins, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2022

Great customer service great mechanics will always take my car to Sutton Ford to have worked out and repairs More

by wroberts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 30, 2022

May experience thus far has been amazing. They have met and exceeded my expectations in their service. More

by RPERRY462
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 30, 2022

I drove in off the expressway to check out my air in the tires and they took care of me right away within 15 minutes and got my tires at the right levels great job by everyone there More

by Lee boswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
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Sep 30, 2022 -

Sutton Ford responded

Hi Lee, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

June 30, 2022

They were very friendly very helpful it was such a pleasant atmosphere the atmosphere I truly enjoyed my visit to get my oil change More

by Queen A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audra Rucker , Cree Lyons, Eric Eric
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Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 29, 2022

Professional, Great work, pleasant & helpful. Turn around time is pretty quick too! Definitely will return. More

by darlene7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
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June 28, 2022

Customer service was excellent. Jessica went above and beyond in helping with my current disability. More

by kemp1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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June 27, 2022

Great dealership. Good and fast service.great customer service. I appreciate the work you do. Thanks More

by jpppointer60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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