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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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May 18, 2022

They made sure I was accommodated the entire way through my service and I really appreciate it. More

by Mholman1898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
May 18, 2022

Dropped my vehicle off in a Saturday for an inspection and was told an hour, however, without any call back it, it was kept until Monday. Great job overall. More

by tutierosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashiers
May 18, 2022

They are a great place to go for any of your car needs from service to buying a new or used car.Always trying to look out for the customers More

by vigliotti71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
May 18, 2022

Vehicle should be test driven to make sure that the problem has been fixed before telling the customer that it’s ready for pick up More

by donnelltholley1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LaToyta McDonald, Cree Lyons, Anita Sutton
May 18, 2022

Great dealership great service department and a very friendly environment and very friendly employee's that greet you. More

by Chyna1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

I am satisfy with the job they did on my car. Also I didn't have to wait a long time . I was very please about it . I would recommend someone else to have their car done there too. More

by Cheryl L. Johnson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
May 18, 2022

Great service Vehicle was ready when promised. Sutton Ford will definitely have me as a customer forever love my FORD More

by SONIALUVSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

They took my car in right away and they were finished with my car faster than I expected. More

by tammybuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
May 16, 2022

Great, even replaced my expired plates for me the experience was completely a whizz. Thanks More

by terrencebradley21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
May 15, 2022

Had an alignment done. I was told that all front end parts were good. Now I get a clicking sound from my left front wheel. I travel to see my children and grandchildren. I More

by Harvey Yarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
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