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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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May 09, 2022

The customer service is always excellent. The staff is polite, courteous and patient in answering questions. More

by dawson_ca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember but I think it was Ashley
May 09, 2022

Legendary service Julien's hair is so pretty , and service was awesome It's only dealer I go to for oil change More

by scrapper2413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
May 09, 2022

Staff is very friendly and eager to help and assist also very patient and ready to go the extra mile to satisfy the customer More

by Javiergon518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
May 09, 2022

It was a great experience…Will return for more service in the future …….Thanksss..In advance More

by tl3300.tl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
May 08, 2022

Airbag light still on & i think i hear my breaks screeching. They weren't screeching before i took the car in but someone called & said they needed changing, so i thought that was what I paid for. More

by learningjunction3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Sutton Ford responded

We apologize for the inconvenience. What is your name so we can look into this and call you to rectify.

May 07, 2022

Sutton Ford is my "Go To Place" for servicing both my 2002 PT Cruiser and my 1989 Mustzng. More

by GHamilton2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey in Quick Lanes
May 07, 2022

Good service and friendly service people taking care of business…I will go back again More

by demartinomark2
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach
May 07, 2022

Great service by Melissa & Jaime Lebran. Friendly atmosphere and service is completed in a reasonable time frame. More

by dr.lwojcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Alway great service done well and priced right. . staff is helpful and explains things well More

by tm10368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Good service. Did their best to help. Was a bit expensive but the service agent can’t do anything about it. More

by SAuNDRAGAVAZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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