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Tampa Honda

Tampa, FL

2.6
947 Reviews

11000 N Florida Ave

Tampa, FL

33612

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Showing 947 reviews

May 02, 2024

I had a scheduled appointment and they still made me wait over 2 hrs for an oil change, tire rotation and replace windshield wiper refills. Found my car in the lot, having nothing done at 1.5 hrs. They also More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Rey
May 01, 2024

Poor customer service. Mike is rude over the phone. He won't listen and talks over you. Mike needs a lesson in customer service. This dealership takes advantage of customer More

by Prutzley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Pelletier, Mike Winkler
May 02, 2024 -

Tampa Honda responded

I'm sorry to read about your experience with Mike. We strive for excellent customer service and it sounds like we missed the mark in this instance. Your feedback is important to us as we continuously work on improving our services. If you're open to discussing this further, please reach out at your earliest convenience so that we can address any concerns directly. Thank you, Dan Clemente - General Sales Manager - danielclemente@lithia.com

April 16, 2024

Got a quote via email, it was the lowest so I drove to Tampa Honda from Pasco. Once there, they would not honor the quote, or even have a discussion about meeting somewhere in the middle. Tori, salesper More

by davidfeeney32
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tori
Apr 18, 2024 -

Tampa Honda responded

David, I'm sorry to read about your experience. It's important for us to honor our quotes and provide professional service, so it's disappointing that we fell short during your visit. We'd like the opportunity to discuss this further with you if possible - please reach out at a time convenient for you. Thank you, Dan Clemente - General Sales Manager - danielclemente@lithia.com

April 07, 2024

Yesterday I went to the dealer to look for a car it was Nissan centra 5000 I call before I go the sale girl come over we have car I arrive to dealer Surprise the sold the car and the classic but we can g More

by dasilvada46@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ramon Camacho
Apr 09, 2024 -

Tampa Honda responded

I'm sorry to read about your experience. We strive for respect and professionalism in all interactions, so it's disappointing to learn we fell short during your visit. I understand how this could leave a negative impression, and I'd like the opportunity to address any concerns you have directly. Please reach out at your earliest convenience so we can discuss further. Thank you, Dan Clemente - General Sales Manager - danielclemente@lithia.com

March 25, 2024

Thank you Steve Ashby and Ryan Mehmi for being so friendly and helpful!! You made my experience of buying my car so easy and fun! Finance guy Solomon Jackson made the finance process quick and painle More

by Iris L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ashby, Ryan Mehmi
Mar 26, 2024 -

Tampa Honda responded

Iris, we're delighted to know that Steve, Ryan and Solomon made your car buying experience at Tampa Honda easy and enjoyable. Thanks for the shout-out!

March 12, 2024

Finally received the incentive $25 visa card that was promised with the help of the General Sales Manager, Daniel Clemente. Thank you. More

by Pat L
Recommend Dealer
Yes
Employees Worked With
Daniel Clemente
Mar 13, 2024 -

Tampa Honda responded

Pat, we're glad to know that Daniel was able to assist you with the incentive card at Tampa Honda. Thanks for your patience and for leaving a review!

March 02, 2024

Did not receive the incentive $25 visa gift card that was promised after test driving several cars at this dealership. Numerous phone calls and emails have not helped. More

by Pat L
Recommend Dealer
No
Employees Worked With
Ray Groetsch, Sales
Mar 04, 2024 -

Tampa Honda responded

Pat, I'm sorry to learn about the missing incentive gift card. This is not the experience we aim for and your feedback helps us improve. We'd like to resolve this issue promptly so please reach out directly when you have a moment. Thank you, Dan Clemente - General Sales Manager - danielclemente@lithia.com

February 29, 2024

Just bought a 2021 CRV EX L recertified. My sales person David Comiskey was very helpful in all respects he took care of all our need . I would recommend him to anyone looking to buy a car. More

by dendor71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Comiskey
Feb 29, 2024 -

Tampa Honda responded

We're glad to know that David was able to assist you with your purchase at Tampa Honda. Your recommendation means a lot! Enjoy the ride!

February 13, 2024

Had the worst experience today at the dealership service. Had an appointment at 3, due to traffic showed up at 3.15 and they had me sit there waiting for a service advisor in the car til 4pm. Then proceed t More

by Laurencejules098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Feb 15, 2024 -

Tampa Honda responded

Laurence, I'm really sorry to read about your recent experience at our service department. We understand how valuable time is and we apologize for the inconvenience caused by this delay. Your feedback helps us improve, so thank you for sharing it with us. Please get in touch directly so that we can discuss further steps and make things right again - Thank you, Dan Clemente - General Sales Manager - danielclemente@lithia.com

January 14, 2024

This dealership has dishonest salesman as well as unprofessional. The minute you buy a car there they no longer return phone calls or even attempt to fix the problems which should not even occur when More

by lagorab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh salesperson. Geraldo finance
Jan 18, 2024 -

Tampa Honda responded

We're sorry to read about your experience. Our goal is always to provide excellent customer service, so it's disappointing that we didn't meet those expectations this time around. We'd like the opportunity to make things right and address any issues you've encountered with your vehicle purchase - please reach out at a convenient time for you. Thank you, Dan Clemente - General Sales Manager - danielclemente@lithia.com

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