Tasca Buick GMC Palm Harbor

Service was quick and more then expected! I made an appointment for a tire rotation. But, with my full service policy they decided to do all the annual work recommended and it was done very q I made an appointment for a tire rotation. But, with my full service policy they decided to do all the annual work recommended and it was done very quickly, much to my satisfaction. More

A/C ISSUES RESOLVED A/C was blowing hot air on passenger side instead of cold air. Dick NORRIS service department took me right away, gave me a loaner car an repaired AC A/C was blowing hot air on passenger side instead of cold air. Dick NORRIS service department took me right away, gave me a loaner car an repaired AC by afternoon. Great service. More

Unexpected Transmission Problem My wife and I were returning from a long weekend anniversary celebration when our 2008 Enclave would not go over 40 mph and the check engine light cam My wife and I were returning from a long weekend anniversary celebration when our 2008 Enclave would not go over 40 mph and the check engine light came on. We were about 5 miles from this dealership and 20 miles from home. Chris Berry jumped right on the problem and provided us with a 2016 Enclave loaner. The technician diagnosed the problem and found additional issues with the rear deck gas cylinders and the water pump. The work was done correctly and on a timely basis. The best part, due to Chris' diligent research, these repairs were covered by warranties. More

Service Everyone is great there. I never worry about the work that is being done on my vehicles. Dick Norris GMC is the most trustworthy and reliable, I will Everyone is great there. I never worry about the work that is being done on my vehicles. Dick Norris GMC is the most trustworthy and reliable, I will always recommend them to any one. More

Service As usual, my experience with this company is excellent. Chaz and Max are very helpful, call me with updates, vehicle delivered when promised with gre As usual, my experience with this company is excellent. Chaz and Max are very helpful, call me with updates, vehicle delivered when promised with great workmanship. More

A1 Service Advisor This was the best experience I've had at any dealership and it started with the great service delivered by Dennis Wible. What an OUTSTANDING service a This was the best experience I've had at any dealership and it started with the great service delivered by Dennis Wible. What an OUTSTANDING service advisor! Thanks Dennis! More

Factory remidee for defective part. I was quoted a $1,000 price to fix a defective part on a vehicle with only 8800 miles. I wrote a letter to GM explaing this issue. I was contacted b I was quoted a $1,000 price to fix a defective part on a vehicle with only 8800 miles. I wrote a letter to GM explaing this issue. I was contacted by GM, informed that they were aware of the issue and was contacted by Dick Norris, Inc. I was quoted a $270 price to fix the defective part, promptly agreed and had the service preformed. More

2005 Lacrosse in for a recall. As always, my experience was as expected. Professional, courteous and efficient staff. I have been a customer since 2000, would not go anywhere else. As always, my experience was as expected. Professional, courteous and efficient staff. I have been a customer since 2000, would not go anywhere else. Have told many people about the good service , that I have always received from this dealership and Dick Norris himself, over the years This visit was for a recall, therefore no charge! From the moment I arrived at Service, I was met by a courteous and professional check-in employee. I was advised, by Lenny, that the work needed would not be long if I would like to wait. Went into waiting area, had coffee and before I finished, Lenny came in to let me know that the work had been completed. Just as Lenny had told me. Then checked out at the cashiers desk. Glad to see Rita back. She used to be my service adviser. She always looked after me well. More

explained bill in detail Had issue with bill and manager called immediately to explain in detail. Very happy that things have been resolved and that customer concerns are made Had issue with bill and manager called immediately to explain in detail. Very happy that things have been resolved and that customer concerns are made a priority. More

Scheduled Maintenance Visit I brought my GMC Canyon in for scheduled maintenance for which I scheduled an appointment: an oil change. I also asked for new wipers to be installe I brought my GMC Canyon in for scheduled maintenance for which I scheduled an appointment: an oil change. I also asked for new wipers to be installed. I decided to wait at the dealership vs. using the ride service to go home. My service rep came and told me that new front brake pads and rotor service were recommended. I approved that work and then used the ride service to go home. I was called when the work was completed (2 hours longer than estimated). The ride service was on time. Other than the work taking longer than estimated, I was happy with the scheduling of my appointment, the price, and the work completed. More