Tasca Chrysler Dodge Jeep Ram of White Plains

The sales staff was patient and knowledgeable. The dealer had a good selection of vehicles. Suresh kept me informed throughout the sales process and was able to accommodate my budget by finding a vehicle tha had a good selection of vehicles. Suresh kept me informed throughout the sales process and was able to accommodate my budget by finding a vehicle that matched my price point and feature selection. More

After reading the review of this dealership I went in to buy a new car. After the battle to get the price I wanted other problems arose. First they told I was not approved, after I was approved but not in m buy a new car. After the battle to get the price I wanted other problems arose. First they told I was not approved, after I was approved but not in my name only, after I was ready to leave they came back with the approval for my lease as we had agreed in the first place. I had to buy the car because I needed it but the all circumstances would have suggest to leave right away. I visited other dealership in the area, and I must admit all the others gives you a more professional approach, so shop around. More

Alvaro was very helpful from the beginning of this process. He did everything possible to get me the best deal possible. Alvaro was able to match the deal that I had gotten from another car dealer and process. He did everything possible to get me the best deal possible. Alvaro was able to match the deal that I had gotten from another car dealer and did a little bit better then the other dealer was able to do. I would and have recommended to friends that are looking to purchase a new vehicle to go and see him. More

After bad experiences at several other dealerships, meeting Alvaro was a breath of fresh air. He was courteous, professional, patient, and exceptionally friendly. His motivation to get us exactly wha meeting Alvaro was a breath of fresh air. He was courteous, professional, patient, and exceptionally friendly. His motivation to get us exactly what we wanted at a great price seemed utterly genuine. Although we looked at a dozen different cars that day, we ended up buying the very first car he showed us, which is a testament to how closely he listened to what we wanted. I can't say enough. We expected this process to be stressful, and he made it totally painless. I plan to recommend him to everyone I know who is in the market for a new car. Thanks, Alvaro. More

They're willing to do the work to get the deal done on a trade-in for a used vehicle. I'd prefer to skip all the back and forth between the sales and finance manager, but it's likely unavoidable and th on a trade-in for a used vehicle. I'd prefer to skip all the back and forth between the sales and finance manager, but it's likely unavoidable and the reality of buying a used car from a dealer no matter where you go. In the end, I got the deal I went in to get, and thankfully so as I did not have room for negotiation. Alvaro Alfaro is a friendly guy and was willing to be accommodating despite my insistence on many things. Most importantly, as with buying any new/used car from a dealer, it always pays for the buyer to do a litter homework before walking in. More

We went in and immediately were treated like family. Augie made sure that we were taken care of by Gabriela and stayed until the very end. Great people and service. Happy to be a member of the Jeep fami Augie made sure that we were taken care of by Gabriela and stayed until the very end. Great people and service. Happy to be a member of the Jeep family! More

I bought a 2011 certified used jeep grand cherokee from this dealer on 12/28/12 with 23,000 miles. After 4 months and 9,000 miles brought in for a vibration in the car, rattle in sunroof and oil change. Wa this dealer on 12/28/12 with 23,000 miles. After 4 months and 9,000 miles brought in for a vibration in the car, rattle in sunroof and oil change. Was told i needed 2 front new tires, wheel balance, 4 wheel alignment and all 4 new brakes and rotors. Spent $1,400. Picked up truck and drove down the street and not 1 issue was fixed. Brought back next day and was told by Juan " oh we never balanced the REAR tires". Then i was charged an additional $30.00 for that service. Got in the car, tapped the sunroof and rattle was still there (to give a little credit they did try to fix by the grease finger prints on the headliner) drove car down the block and had exact same vibration. Brought back to dealer. 2 days later i was told " we found you have a bent wheel, we did special balancing ( road force ), had a technition come in and calibrate the machine and now its 90% fixed. If you want 100% a new wheel will cost $400." i said put the spare on before i spend $ on the wheel. Juan said " you wont notice it, its good, we test drove". Drove it and had the same vibration. Filed a complaint with chrysler and after the 4th time bringing it in, i finally got to test drive with the head technition. He felt it and said it was bad. In 2 more trips back they replaced the drive shaft, front differential and 2 or 3 of the new tires because they were "defective". After all these trips ( lost count ) problem could not be fixed. The dealer made no real effort to fix or take resposability. They just threw parts in. And the response i got from the " Jeep resolution team " was...quote " Well you bought a used car, what do you want us to do?". I ended up trading car to another dealer for a huge financial loss. Stay away. More

Alvaro was wonderful to work with. He was very knowledgeable about the car we were interested in, took the time to test drive with us and answer our questions, and even while busy with another cus knowledgeable about the car we were interested in, took the time to test drive with us and answer our questions, and even while busy with another customer, kept our deal and decision-making moving along as well. We knew what we wanted and had been shopping around, and found the best deal that we could afford at this dealership. Ralph was also a big help. We're very happy with our new car, and it was a pleasure to do business with Alvaro and Ralph! More

Suresh, Joe, and Roger were great. They gave me a great price and helped walk me through financing. Overall a great experience and would recommend them over any of the other local dealers I visited in the price and helped walk me through financing. Overall a great experience and would recommend them over any of the other local dealers I visited in the area. More

I went to the dealership because they had a good selecion of the car I was looking for. Alvaro was very helpful and worked with me to get the car I wanted at a reasonable price. He was great with getting i of the car I was looking for. Alvaro was very helpful and worked with me to get the car I wanted at a reasonable price. He was great with getting in contact with me when needed in order to be able to pick up my car the next day. I would go back to purchase another vechicle. More